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Quote by Jay Baer

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Youtility for Accountants: Why Smart Accountants Are Helping, Not Selling (A Penguin Special from Portfolio)

Written as a Penguin Special from Portfolio, this book delves into the strategies that smart accountants use to build trust and long-term relationships with their clients by offering helpful advice and services rather than just selling products. more

Author

Jay Baer
Jay Baer

Jay Baer is a renowned customer experience and digital marketing consultant. Born on September 29, 1969, he has over 20 years of industry experience. Baer is known for his expertise in social media and customer service, and has authored best-selling books such as 'Hug Your Haters'. more

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“No matter what your product is, you are ultimately in the education business. Your customers need to be constantly educated about the many advantages of doing business with you, trained to use your products more effectively, and taught how to make never-ending improvement in their lives.”