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Quote by Susan C. Young

“At a Chamber of Commerce networking breakfast, two of my friends and I were standing in a circle talking. A stranger approached, interrupted our little reunion, and gave each of us her card. She then began talking about herself and her business without a hint of social awareness, or care about her interruption. She even had the tactless gall to ask us for referrals. When she left our small circle, we looked at each other and laughed, “What was that?”

Quote by Susan C. Young

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Susan C. Young

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“Situational awareness enables you to observe your periphery with a clear vision and emotional foresight, which may inevitably keep you socially, physically, or professionally out of harm's way. Connect the dots.”

“When you enter a room, a social situation, or a business meeting, be mindful of cues; read between the lines to better understand people and events. What do these things tell you?”

“How do you know when to advance the conversation or when there's something still unresolved? When you are situationally aware, you watch the body language and notice the cues that are given to you. Listening and observing are being mindful in the best sense of the word.”

“Being “appropriate” means being suitable, fitting, relevant, or proper in a situation. What may be appropriate in one circumstance can be terribly inappropriate in another. How does one discern? Sometimes it is simply a matter of maturity and experience.”

“Contextual awareness represents a continuum of behaviors, which illustrates how and why groups of people unite or divide among cultures.”

“UN-Impressive ‘Compliments’ . . . • When compliments are used as a passive-aggressive way to manipulate others for personal gain. • Delivering a back-handed compliment which makes others feel bad. • Dishonesty—you say it but really do not mean it. • False bravado. • Manufacturing the moment for your ulterior motives. • Pandering to win affection, a vote, or approval. • Exaggerating and being over-zealous. • Being hypocritical. • Expressing preferential treatment or making an unfair comparison. • When it draws attention to a person’s weakness, disabilities, or shortcomings. • When it is inappropriate and off-color.”

“Graciously Accepting a Compliment. How many times have you offered someone a sincere compliment only to have it thrown back in your face as if your assessment were wrong? How did you feel? Women are notorious for this social misstep and poor maneuver. Why do they do it? Rejecting a compliment makes the compliment-giver feel as though they should have said nothing.”

“Refusing someone’s kind words can cause the one doing the complimenting to feel bad. Not only might they regret trying to be nice, but you may have cut off your chances of being complimented by them ever again. Being humble is one thing; being rude is another. Practice receiving compliments with grace, dignity, appreciation, and gratitude. The perfect response to a fine compliment is simply, “Thank you!”

“Why Polish the Gold? • It builds your confidence when you realize that your words have power and can positively influence. • As you seek to find the good in others, you will enjoy the ripple effect reminder for finding the good in yourself. • It makes a great ice-breaker to begin a conversation. • It helps you meet new people and make new friends. • It strengthens your relationships and builds mutual admiration. • It brings more happiness and joy into your life. • A little praise goes a long way to make others happy.”