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Quote by John P. Kotter

“Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.”

Quote by John P. Kotter

Author

John P. Kotter
John P. Kotter

John P. Kotter is a prominent author and speaker specializing in leadership and change management. As the Konosuke Matsushita Professor of Leadership, Emeritus, at Harvard Business School, he has been shaping the field of business education since 1972. His seminal work, 'Leading Change,' has become a cornerstone in the study of organizational transformation. more

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