“Any customer that walks away, disrespected and defeated, represents tens of thousands of dollars out the door, in addition to the failure of a promise the brand made in the first place. You can't see it but it's happening, daily.”
Quote by Seth Godin
Author
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Source: The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the
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“If you want to be skinny do what skinny people do.”
Source: Slim by Design: Mindless Eating Solutions for Everyday Life
“[Tea Party goers are] just a bunch of wimpy, whiny, weasels who don't love their country.”
