“Your team will get stronger when you begin to build yourself. Teams are made up of individuals who work together . . . and get their own job done. What are you doing to be sure that your job is being done perfectly?”
Quote by Jeffrey Gitomer
Work
Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know
The book delves into the concept that customer loyalty is a valuable asset for businesses, providing actionable insights and techniques to enhance customer retention and encourage positive word-of-mouth. more
Author
Jeffrey Gitomer
Jeffrey Gitomer is an American author, speaker, and sales training expert. He is best known for his best-selling book 'The Art of Selling,' which has become a classic in the sales field. Gitomer's works cover a range of topics including sales, customer service, and leadership, and his books and training courses are widely popular worldwide. more
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