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Quote by Susan C. Young

“When you are mindfully focused, the person with whom you are communicating feels that you are making them a priority—that you value their time and their perspective. It is in these moments that we can go to deeper levels of discovery, exploration, and connection. It is one of the most valuable gifts and finest compliments you can give to another.”

Quote by Susan C. Young

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Susan C. Young

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“To Become an Attentive Listener . . . • Observe a person’s physical presence to see how their body language aligns with their message. • Recognize what is being said on the surface. • Engage your intuition to hear the meaning, purpose, and motivation behind their message. • Be aware of your own internal responses and how you are feeling. • Put yourself in their shoes to better understand their perspective.”

“Become keenly aware of these three layers to discover whether you're listening with interest and intent for excellent communication and understanding—or are you unintentionally sabotaging potentially phenomenal conversations. Knowledge of the listening planes will raise your awareness. And as you apply these, enjoy the surprising difference.”

“Becoming an empathetic listener helps you to better understand how another person feels and why they communicate as they do.”

“When my son Nick was five years old, he was sitting at the kitchen bar while I prepared dinner. In typical busy mother fashion, I was multitasking—cooking, cleaning, running the laundry, answering the phone, and attempting to listen to what he had to say.”

“Listening is one of the finest ways to demonstrate our love for another human being. How many marriages could be saved, friendships healed, careers made, and opportunities enjoyed if people would simply stop what they are doing and listen deeply to what another person has to say. If practiced by everyone, this principle could be a world-changer!”

“The process of attentive listening makes the other person feel important, valued, and heard. For Nick, listening was, and still is, love. I've never forgotten that precious moment—and the lesson!”

“Think about the people in your life with whom you have the most engaging dialogue—the ones who will listen to you and consider your opinions regardless of the topic. They'll stop whatever they are doing to give you their full attention. They become completely present and hear you.”