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“It is a popular error that bureaucracy is less flexible than private enterprise. It may be so in detail, but when large scale adaptations have to be made, central control is far more flexible. It may take two months to get an answer to a letter from a government department, but it takes twenty years for an industry under private enterprise to readjust itself to a fall in demand.”

“I can think of few things more disastrous than starting a new correspondence with any one. Letters are a burden indeed ... they seem often the last straw that breaks the back ... you should see the piles of those that I must answer that litter and weight my writing table.”

“I am furious at all the letters to answer, when all I want to do is think and write poems. ... I long for open time, with no obligations except toward the inner world and what is going on there.”

“I do that a lot of authors still do not do is allow people to write directly to me. I get about 50 fan letters a day, and I answer every single one of them myself. It takes a lot of time and sometimes it's a pain in the neck and I answer the same questions over and over. But the truth is these people come to my readings clutching these letters saying, "You wrote me back. I can't believe you wrote me back", and I think it really means a lot for them to know that the author values them just as much as they value the author.”

“Certainly, young children can begin to practice making letters and numbers and solving problems, but this should be done without workbooks. Young children need to learn initiative, autonomy, industry, and competence before they learn that answers can be right or wrong.”