“We have technology, finally, that for the first time in human history allows people to really maintain rich connections with much larger numbers of people.” PeopleFirstsHumansNumbersBusinessTechnologyRichInternetFirst TimeConnectionsSocial MediaDigitalHuman HistoryDigital MarketingSocial Media MarketingDigital Media Author:Pierre Omidyar
“If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” IfsWorldInspirationalMightBusinessMediaInternetSocial MediaCustomersUnhappyMarketersSocial Media MarketingCustomer ExperienceCustomer LoyaltyInspirational Customer ServiceInspirational ServiceBest ServiceLoyal CustomersLoyalty In Business Author:Jeff Bezos