Browse 147 quotes about Emotional Intelligence Quotes.
“Energy & Aura. You release your own distinctive energy signature which naturally produces a physical presence. When you emit positive energy, thoughts, feelings, and vibrations, you attract more positives into your life.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Become aware of the physical distance and spatial orientation that you experience while in the company of others. Being empathetic and sensitive to a person’s physical comfort zone can have a huge effect on the way in which you are received and perceived.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“I have a few friends who are confined to wheelchairs for access and mobility. I don't want to always be looking down at them while they are looking up at me. To enjoy a meaningful conversation, I’m quick to kneel beside them or pull up a chair to talk at the same height. Begin to recognize the orientation of other people and align yourself with their body position and physical needs so that you may connect on a more balanced and effective level.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“The Warm Welcome of Hospitality. Walt Disney World is the epitome of world-class customer service. Employees must be hyper-vigilant of spatial orientation to engage, impress, and interact with guests. For simply being near a guest, employees are trained to:
• Make eye contact and smile.
• Greet and welcome each and every guest.
• Seek out guest contact.
• Provide immediate service recovery.
• Always display appropriate body language.
• Preserve the “magical” guest experience.
• Thank each guest and demonstrate that appreciation.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Many hospitality companies follow the "5 and 10 Rule," whereby when a customer is within ten feet of the employee, they should provide acknowledgement with eye contact and a genuine smile. When the customer is within five feet, it is encouraged to provide a warm welcome, sincere greeting, a friendly gesture, and offer to help, or to engage him or her in conversation.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“In the legend of Camelot, King Arthur gave consideration as to how his knights might be positioned spatially to impart a message of power and status. He decided they would have their meetings at a round table, which meant that they were all considered equal and there was no “head of the table.” He built a league based on equality and mutual respect to unify and fortify the power of teamwork.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“When you are sitting behind a desk with a person on the other side, there is a barrier between you that becomes a psychological and subliminal message. Some of the best leaders I know have a round table or a circle of chairs in their offices so that when people come in to speak with them, the arrangement lends itself to more engaging interaction. Using a roundtable in which there is no head fosters collaboration, cooperation, mutual respect, and equal positioning.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“When having lunch or dinner at a long rectangular table, I prefer to take a middle chair so that I can turn to my left or to my right to make meaningful conversation with the people in attendance. When I have been seated at the very end, it can prove to be difficult to speak, hear, and connect with everyone there. Think ahead, and whenever possible, put yourself in the middle of the action!”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Proxemics is the study of human use of space and the effects that population density has on behavior, social interaction, and communication. Imagine invisible bubbles around every person that provides each of us with comfort zones for social engagement and interaction.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“In 1966, American anthropologist Edward T. Hall specified four distinct distance zones to describe the perception of physical space around us. Understanding these zones and honoring their invisible boundaries will give you a sixth sense about another person’s “space” as well as your own.
Intimate Zone (less than 2’) —This zone represents our personal space and is reserved for the most trusted and loved people in our lives. Touching, hugging, standing side by side, and engaging in private conversations is common and encouraged. When an interloper violates this personal space, great discomfort and awkwardness can be created. What to do? Take a step back or sideways.
Personal Zone (2’-4’) —This is the distance for interaction with good friends, family, social gatherings, or parties. It's an easy and relaxed space for talking, shaking hands, gesturing, laughing and making faces.
Social Zone (4’-12') —This zone seems to be an appropriate distance for casual friends, colleagues, and acquaintances to interact. It is the comfortable distance we maintain while interacting or addressing large groups of people.
Public Zone (over 12’) —This is the distance we keep from strangers or persons with little acquaintance. It provides the greatest distance between people. This is a safe space that still allows us to experience community and belonging with new people.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“As you seek new opportunities to make favorable first impressions, be ever aware of the subtle effect that physical positioning and distance/closeness can have on your interactions with others and use this understanding to your advantage.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“As you navigate the various zones with people, a variety of specific physical and psychological responses is elicited from them. Until you know someone, avoid invading his or her personal space. Getting closer gradually demonstrates that you like the other person. This gradual and comfortable approach begins the circle of rapport—he sees that you like him, he likes that you like him, and he reciprocates by liking you back.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“As you navigate the various zones with people, a variety of specific physical and psychological responses are elicited from them. Until you know someone, avoid invading his or her personal space. Getting closer gradually demonstrates that you like the other person. This gradual and comfortable approach begins the circle of rapport—he sees that you like him, he likes that you like him, and he reciprocates by liking you back.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“To touch or not to touch . . . that is the question. Handshakes, hugs, and other touching all have their appropriate space and place. The key to success in this area is to know when, where, and how to best put these into action.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“What is acceptable on a personal level is very different from what is acceptable on a business level. When we utilize touch well, we can elevate our presentation, demonstrate respect, and convey confidence. However, when we use touch poorly, it can be disastrous, personally and professionally.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Soar
And how can you soar
When you are so rooted to your pain?
The lessons of letting go, my love, are never made in vain.
Take what you need so you can navigate your way,
And let the rest go, with love and with faith.”
Source: A Shore of Spiritual Shells: Poetry For Inner Strength And Faith
“Be careful in an emotional moment not to allow your temper to control your actions leading to poor choices that you will later regret.”
“As convincing as it may seem, physical pain often arises merely to distract us from emotional pain.”
Source: Brain Drain - The Breakthrough That Will Change Your Life
“Soul is like a surname in this time and space matrix. It’s the ever loving, abiding, and continuous connection to your auspicious origin. You can’t sell it or give it up. It is not possible. Soul is you.”
“I am not anger.
Anger is a storm passing over me.
So I take deep breaths until I feel calm,
like wind blowing away a storm.”
Source: Anger is a Storm
“Emotional intelligence is as crucial as intellect. Understanding your own feelings and empathizing with others fosters stronger relationships, better leadership, and more meaningful connections. Self-awareness turns challenges into opportunities for growth.”
“Sometimes you deserve a pat on the back, even if you have to do it yourself.”
Source: Soul Food: Change Your Thinking, Change Your Life
“Perception is truth.”
“Sin as it is a term that implies the rejection of responsibility by blaming another person rather than being responsible. Choices are eternal. Choices cannot be erased; however, you can embrace responsibility for your choices by apologizing, cleaning up your mess, and living an impeccable life. This is emotional intelligence.”
“Listen to the feelings deep down inside.
Ask, 'Why are you here?' and wait for their reply.
Anxiety will share what you need to know,
helping you understand, so you can let it go.”
Source: Luna Heartstrong & the Whimsical Wormhole
“Being brave is not for the light-hearted. Bravery takes fortitude—the very act of bravery prevents anyone from knowing you were ever afraid in the first place.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“It is unimpressive to interrupt another person while they are talking. Interrupting someone in mid-sentence demonstrates that your focus is on yourself, not the person talking. I had a friend who used a humorous retort whenever someone would interrupt him. He would graciously, albeit sarcastically, say, “I’m sorry, I didn’t mean to speak while you were interrupting.” It always got a laugh, yet he was cleverly letting the intruder know of his infraction without being too confrontational.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“A man worth his salt will treat a lady like a lady and make the effort to be a gentleman. While independent women are fully capable of being self-reliant, the majority whom I know appreciate being treated with respect, consideration, and chivalry. For the women who yearn for the old-fashioned, good-hearted, chivalrous guy, I promise, they do exist.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“It is unimpressive to not return what’s been borrowed. Whether you have borrowed money, folding chairs, yard tools, or a popular book, always make sure you return to another person what is rightfully theirs. Lending it to you in the first place was a gift of trust and assistance. Being slow to give back in return may be considered rude.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“Take the initiative with deliberate steps to be a polite person:
1. Cover your mouth when you cough or sneeze.
2. Reciprocate a thoughtful word or a good deed in kind.
3. Say "excuse me" when you bump into someone, unintentionally violate someone’s space, or need to get someone’s attention.
4. Apologize when you’ve made a mistake or are in the wrong.
5. Live by the "Golden Rule" and treat others the way you would like to be treated.
6. When dining at home or in a restaurant, wait until everyone is served before eating your meal.
7. Acknowledge notable events like birthdays, weddings, and anniversaries.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“Take the initiative with deliberate steps to be a polite person:
1. Cover your mouth when you cough or sneeze.
2. Reciprocate a thoughtful word or a good deed in kind.
3. Say "excuse me" when you bump into someone, unintentionally violate someone’s space, or need to get someone’s attention.
4. Apologize when you’ve made a mistake or are in the wrong.
5. Live by the "Golden Rule" and treat others the way you would like to be treated.
6. When dining at home or in a restaurant, wait until everyone is served before eating your meal.
7. Acknowledge notable events like birthdays, weddings, and anniversaries.
8. Reply to invitations, regardless of whether you will be able to attend.
9. Acknowledge and show gratitude for gifts and gestures of hospitality.
10. Put things back where they belong. Leave the world a better place than how you found it.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“All manners are not created equal and can conjure different interpretations based on the environment in which they are being displayed.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“What is appropriate in one setting may be entirely inappropriate in another. How you behave at a football game is different than how you behave at your sister’s wedding. How you interact with your closest friends will be different than how you engage with your boss.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“For more than forty years, Judith Martin has inspired the world with advice on etiquette excellence, proper behavior, and codes of conduct through her critically acclaimed newspaper column, “Miss Manners.” In an interview for her book, Miss Manners Minds Your Business, Mrs. Martin reminds us that “When you go to work, you want a degree of professionalism which does not involve hearing about all of the sordid details of a person’s love life. We are not necessarily all friends, but have a job that needs to be done. A work friend is not always a social friend. One requires distance while the other embraces intimacy.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“As our society has become more casual, the line between a person’s personal life and professional life has become blurred, especially with the advent of social media. Personal information, your manners (or lack thereof), opinions, and pictures of your private life are available for all the world to see. HR directors, recruiters, and potential employers will often ascertain a person’s manners and moral compass from their online presence.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“ASK YOURSELF: Are you presenting yourself in the best of all lights, online and off, and demonstrating the dignity of good manners? Make sure of it! If not, it may come back to haunt you.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“How a person treats wait staff speaks volumes about their character and values. If they misbehave in this scenario, you can likely predict how they will react when cut off in traffic, when their luggage is lost, or when life doesn’t go their way. It is also an indicator to CEOs and hiring managers as to whether a person is a viable candidate for being a considerate team player.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“It is unimpressive to not hold a door open for the next person coming through. After a satisfying workout at my gym, I was walking behind a man who was exiting at the same time. He was only about two feet in front of me. As he walked through the door, he let it close behind him, almost hitting me in the face. Was he being intentionally rude? Was he preoccupied and focused on other things?
No matter whether an offender is being a jerk intentionally, or is simply oblivious to how his behavior is affecting others, rude behavior instantly makes a negative impression. Be aware!”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“It is unimpressive to speaking rudely to others. Often, all we need to do to ensure that we do not launch into a rude remark is to pause . . . breathe . . . and smile to ourselves before speaking.
And when people are rude to you, just remember that they are revealing who they are, not who you are. Don’t take it personally. Sometimes being silent is your best response.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“I am a very lucky lady that my life partner, Daniel, is a true-blue Southern gentleman. Watching him in action not only earns my love and respect, but it also strengthens his countenance and bolsters his reputation as a man.
As a health care provider, he treats numerous patients who are elderly or in pain. Daniel has made it a customary ritual while people are in his care to help them with their coats, provide a stabilizing arm, carry the ladies’ purses, and even walk patients out to their cars. While this kindness provides extraordinary customer service, it also demonstrates that small acts of chivalry can make a significant impact on one’s reputation, first impression, and overall human-beingness.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“While good old-fashioned manners and etiquette have worked for centuries, new standards and expectations have come into play with the modern world. Behaviors which would have been appalling in the past are now socially acceptable.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“Regardless of the trends we see in the deterioration of morality, respect, and values, wise people will still strive to take the high road to rise above the ever-increasing rudeness and stand apart from the crowd.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“Stepping out and stepping up can be an intimidating experience, especially in social situations where the outcomes are unpredictable and uncertain. Have you ever been reluctant to . . .
• Say "no?"
• Request help?
• Ask for a raise?
• Stand up to a bully?
• Talk about tough topics?
• Confront a friend or spouse?
• Speak up and share your opinion?
• Begin a conversation with a stranger?
• Deliver a presentation or speak in public?
• Talk about the “white elephant” in the room?
• Befriend people who are much different than you?
• Make sales calls because you don’t want to be rejected?
• Approach a new group of people at a networking event?
• Go to an event by yourself where you did not know anyone?”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“Stepping out and stepping up can be an intimidating experience, especially in social situations where the outcomes are unpredictable and uncertain. Have you ever been reluctant to . . .
• Say "no?"
• Request help?
• Ask for a raise?
• Stand up to a bully?
• Talk about tough topics?
• Confront a friend or spouse?
• Speak up and share your opinion?
• Begin a conversation with a stranger?
• Deliver a presentation or speak in public?
• Talk about the “white elephant” in the room?
• Befriend people who are much different than you?
• Make sales calls because you don’t want to be rejected?
• Approach a new group of people at a networking event?
• Go to an event by yourself where you did not know anyone?
Each of these scenarios can strike fear in the hearts of many because each involves risk and potential discomfort. Life holds endless circumstances with a broad and diverse range of challenge or conflict that require you to be brave.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“What is easy for one person may be terrifying for another. Not all people have developed an unshakable confidence to kick butt and conquer. How can meek and quiet wallflowers, both women and men, join the ranks of the risk takers and event shakers? The first step is to ask yourself how you may be feeling stuck and then get moving.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“If you like the relationship results you have been getting and don’t see any need for improvement, your status quo may actually be your sweet spot for comfort and contentment. That is a wonderful place to be.
However, if you are like most of us, staying stuck in your status quo may prevent you from striving, thriving, and growing in your relationship possibilities.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“I was once hired by an organization to deliver a workshop on networking. The goal was to provide their engineers with tools and strategies for expanding their circles of influence—to foster innovation, collaboration, and teambuilding. One of the engineers raised her hand in the middle of the program and bluntly said, “I’m happy with the people in my life and don’t care to add any more.” I respect and appreciate her position and have sometimes felt the same way.
But, as long as we are alive, we will meet, greet, and interact with new people. Even if we are not inviting them into our personal lives, being socially brave will open new doors which may have remained closed otherwise.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“Fear is the number one reason why people do not take action. The divine irony is that most of the fears we experience are self-generated and born out of our own imaginings, hence the acronym False Evidence Appearing Real.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“Every one of us, at some time or another, has allowed fear to prevent us from living our best possible life. The first step in conquering our fears is to identify and confront them. Among the most common are:
• Failure
• Success
• Being rejected
• Looking stupid
• Financial insecurity
• Falling on your face
• Being vulnerable
• Appearing weak or unhealthy
• Exposing your secrets
• Being alone or unloved
• Upsetting the status quo
• Disappointing others”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
“To cultivate bravery and courage, ground yourself in your character values:
Building a solid foundation of integrity and character will fortify your confidence to face down fears and take bold action.”
Source: The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact