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Opinion Quotes

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Opinion Quotes

“When a company is able to establish a dominant market position, consumers lose meaningful choices. You might not like that Facebook shares your political opinions with Politico, but are you really going to delete all the photos, all the posts, all the connections - the presence you’ve spent years establishing on the world’s dominant social network?”

“Some of the power has shifted from companies to people. Using social media tools (blogs, wikis, tagging, etc.) more individuals are creating semi-spontaneous 'groundswells' of opinions to which companies and other institutions are realizing they must respond. From marketing to consumers organizations are being pulled into engaging with individuals.”

“To achieve consistently terrific customer service, you must hire wonderful people who believe in your company's goals, habitually do better than the norm and who will love their jobs; make sure that their ideas and opinions are heard and respected; then give them the freedom to help and solve problems for your customers. Rather than providing rules or scripts, you should ask them to treat the customer as they themselves would like to be treated - which is surely the highest standard.”

“We're headed for collapse, if you want my opinion, Missy. I can see it in the fallin' off of the quality of vagrants. There was atime you could find real good company in almost any jungle you'd pick, men who could talk, men who'd read a book now and then; and now, what do you find, a lot of dirty little guttersnipes no decent tramp would want to associate with. Well, it's been that way all through history.”

“It is possible for two people who have wide differences of preference and opinion, of habits, of teaching, of training, of background and belief to enjoy the company of each other in many ways. Indeed, a diversity of friendships is one of life's real enrichments. To learn of the goodness of those who are unlike-their worth, their sincerity, their good hearts, their good minds, their good company-is rich and rewarding. It is wonderful to have a wide range of choice friends who can be counted on, friends who can be enjoyed and loved and trusted. Such is the meaning of friendship.”

“Since we can no longer rely on the company for security, it must come from within. For people who know who they are and what they're called to do, it will be a world of great opportunity. For those who continue to define themselves in terms of the expectations and opinions of others, it will be a world of pain and frustration.”