“It's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them. As Henry Ford said many years earlier: "If I had listened to my customers, I would have built a faster horse." Inventions in general express Shannon entropy. They come from the supply side.” PeopleIfsKnowsWantYearsSaidHardShowsSidesFocusGroupsDesignProductsBuiltEconomicsHorseCustomersInventionFasterWant UEntropyFocus GroupsShannon Book:Knowledge and Power: The Information Theory of Capitalism and How it is Revolutionizing our World Source: Knowledge and Power: The Information Theory of Capitalism and How it is Revolutionizing our World
“Well done is better than well said.” InspirationalWellsSaidDoneActionSuccessMotivationQualityEnvironmentPoliticianActivityAddictionSatisfactionEducationalCustomersMathAccomplishmentMotivational SportsDaily MotivationSuccess In Life4th Of JulySlogansPoor RichardTaking ActionWell DoneWork DoneSuperbMath And ScienceMotivational SalesInspirational SuccessCustomer ExperienceCustomer SatisfactionInspirational Customer ServiceGetting Things DoneInspiring Customer ServiceAbout SuccessActions Speak Louder Than WordsWell SaidFounding Fathers DemocracyGreat ServiceWork To Be DoneInspirational MoneyInspirational ServiceMotivational ActionBest ServiceAchievement And SuccessService ExcellenceGreat Customer ServiceInspirational AchievementWay To SuccessQuality WorkMotivational AchievementQuality In BusinessJob Well DoneMotivational AttitudeService BusinessInspiring SalesGood Customer ServiceWork AttitudeSatisfaction In WorkIdeas And ActionInspirational WisdomWork Well DoneUnknown MotivationalPreparing To Fail Book:The Way to Wealth and Poor Richard's Almanac Source: The Way to Wealth and Poor Richard's Almanac
“When Henry Ford said, "The customer can have a car in any color as long as it's black," he was not joking.” LongSaidBlackCarColorCustomers Author:Peter Drucker