“If you wait for customers to tell you that you need to do something, you're too late. Good business leaders should be half a step ahead of what customers want, i.e. they don't actually quite know they want it. That's what innovation's about. With Plan A, we didn't wait for the consumers to tell us.” IfsKnowsWantNeedsShouldWaitingHalfLeaderStepsPlansLateInnovationCustomersConsumersToo LateBusiness LeadersGood Business Author:Stuart Rose
“As a source of innovation, an engine of our economy, and a forum for our political discourse, the Internet can only work if it's a truly level playing field. Small businesses should have the same ability to reach customers as powerful corporations. A blogger should have the same ability to find an audience as a media conglomerate.” IfsShouldPoliticalAbilityLevelsPowerfulAudienceEconomyMediaFieldsSourceInternetShould HaveInnovationCustomersCorporationsEnginesDiscourseSmall BusinessPlaying FieldsForumsBloggersPolitical DiscourseLevel Playing Field Author:Al Franken