“With support jobs moving to China and India, it's not surprising that English-speaking countries' top frustration revolves around the difficulty of understanding customer service representatives. However, even if the level of customer service is exceptional, the extent to which poorly-understood accents trump quality of service speaks to English-speaking customers' growing intolerance of non-native speech, more so than in other countries.” IfsCountryJobsMovingSpeakUnderstandingLevelsQualitySupportGrowingTrumpSpeechUnderstoodIndiaDifficultyChinaCustomersNativeFrustrationSurprisingIntoleranceRepresentativesOther CountriesAccentsExceptionalEnglish SpeakingChina And India Author:Bob Hayes
“Farewell the plumed troop, and the big wars That make ambition virtue! O, farewell! Farewell the neighing steed and the shrill trump, The spirit-stirring drum, th' ear-piercing fife, The royal banner, and all quality, Pride, pomp, and circumstance of glorious war!” WarBigsSpiritQualityVirtuePrideTrumpCircumstancesAmbitionEarsGloriousRoyalFarewellStirringTranquilBannerPiercings Author:William Shakespeare
“You've seen [Doanld Trump] come out with a lot more specifics. He's not in hiding or smashing BlackBerry or BleachBit himself to death like we've seen Hillary do or Hillary [Clinton] throwing her stuff, you know, under the bus. She's not showing presidential leadership qualities.” KnowsStuffQualityTrumpClintonPresidentialHidingBusThrowingSmashingBlackberriesSpecificsLeadership QualitiesPresidential Leadership Author:Kimberly Guilfoyle