“I learned how to be a learner. When you get in a job, the tendency is to say, 'I've got to know it. I've got to give direction to others. I'm in this job because I'm better and smarter.' I always took a different view, that the key was to identify the people who really knew and learn from them.” PeopleKnowsGivingDifferentJobsViewsKeysTendenciesSmarterLearnersDifferent Views Author:Anne M. Mulcahy
“By the time I stepped down as Xerox's CEO in 2009 - and as chairman in January 2010 - Xerox had become the vibrant, profitable and revitalized company that it still is today. What made the difference was a strong turnaround plan, dedicated people and a firm commitment from company leaders.” PeopleMadeStillsTodayStrongDifferencesCompanyLeaderPlansCommitmentFirmDedicatedCeoProfitableChairmanJanuaryTurnaroundXerox Author:Anne M. Mulcahy
“The hardware business is all about per-unit manufacturing cost and functionality. The services business is less asset-intensive and more dependent on people.” PeopleCostDependentAssetsUnitsManufacturingHardwareFunctionalityService Business Author:Anne M. Mulcahy
“There's nothing quite as powerful as people feeling they can have impact and make a difference. When you've got that going for you, I think it's a very powerful way to implement change.” PeopleThinkingWayFeelingsDifferencesPowerfulImpactMaking A DifferenceVery Powerful Author:Anne M. Mulcahy
“When I became CEO of Xerox 10 years ago, the company's situation was dire. Debt was mounting, the stock sinking and bankers were calling. People urged me to declare bankruptcy, but I felt personally responsible for tens of thousands of employees.” PeopleYearsFeltCompanySituationCallingYears AgoResponsibleDebtEmployeeCeoBankersSinkingBankruptcyXerox Author:Anne M. Mulcahy
“Turnaround or growth, it's getting your people focused on the goal that is still the job of leadership.” PeopleStillsJobsGoalGrowthOrganizationFocusedTurnaround Author:Anne M. Mulcahy
“I have zero tolerance for people who don't come completely prepared. I expect contribution, I expect attendance, and I expect directors to take trips and visit the company's programs.” PeopleCompanyDirectorsProgramPreparedToleranceContributionZeroAttendanceZero Tolerance Author:Anne M. Mulcahy
“There is an explosion of information happening, yet people demand quick access to relevant content that cuts through the clutter.” PeopleCuttingInformationDemandHappeningsAccessRelevantExplosionsClutter Author:Anne M. Mulcahy
“Educated and productive young people are needed to help # LIFT their countries out of poverty and create a wealthier, more secure world.” PeopleWorldCountryHelpingYoungPovertyNeededEducatedSecureLiftsProductive Author:Anne M. Mulcahy
“People ask my mother whether she had any idea that I'd be CEO of a company some day, and she would say, 'Absolutely not. Totally out of the realm of possibility.' There was certainly nothing that would have been very predictable in my upbringing.” PeopleHas BeensIdeasMotherAsksCompanyPossibilityRealmsCeoPredictableUpbringingRealm Of Possibility Author:Anne M. Mulcahy
