“What do you really believe makes a difference in the company? For me it's really clear. It's about customers and employees. Everything else follows. If you take care of your customers and you have motivated employees, everything else follows.” IfsBelieveCareDifferencesCompanyClearTake CareCustomersMaking A DifferenceEmployeeMotivated Author:Anne M. Mulcahy
“By the time I stepped down as Xerox's CEO in 2009 - and as chairman in January 2010 - Xerox had become the vibrant, profitable and revitalized company that it still is today. What made the difference was a strong turnaround plan, dedicated people and a firm commitment from company leaders.” PeopleMadeStillsTodayStrongDifferencesCompanyLeaderPlansCommitmentFirmDedicatedCeoProfitableChairmanJanuaryTurnaroundXerox Author:Anne M. Mulcahy
“There's nothing quite as powerful as people feeling they can have impact and make a difference. When you've got that going for you, I think it's a very powerful way to implement change.” PeopleThinkingWayFeelingsDifferencesPowerfulImpactMaking A DifferenceVery Powerful Author:Anne M. Mulcahy
