“Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.” InspirationalBelieveMeanPersonsWholeInspirationBusinessConcernedManagementCustomersProductivitySatisfiedEngagedEmployeeProductiveEngagementFulfilledCeoEngagingEmployee EngagementProfitabilityWhole PersonGreat Customer ServiceEmployee InspirationalEmployee RecognitionSatisfied CustomersGreat Employee Author:Anne M. Mulcahy
“The day I was announced as CEO, I think the stock dropped another 20%.” ThinkingCeo Author:Anne M. Mulcahy
“By the time I stepped down as Xerox's CEO in 2009 - and as chairman in January 2010 - Xerox had become the vibrant, profitable and revitalized company that it still is today. What made the difference was a strong turnaround plan, dedicated people and a firm commitment from company leaders.” PeopleMadeStillsTodayStrongDifferencesCompanyLeaderPlansCommitmentFirmDedicatedCeoProfitableChairmanJanuaryTurnaroundXerox Author:Anne M. Mulcahy
“When I became CEO of Xerox 10 years ago, the company's situation was dire. Debt was mounting, the stock sinking and bankers were calling. People urged me to declare bankruptcy, but I felt personally responsible for tens of thousands of employees.” PeopleYearsFeltCompanySituationCallingYears AgoResponsibleDebtEmployeeCeoBankersSinkingBankruptcyXerox Author:Anne M. Mulcahy
“People ask my mother whether she had any idea that I'd be CEO of a company some day, and she would say, 'Absolutely not. Totally out of the realm of possibility.' There was certainly nothing that would have been very predictable in my upbringing.” PeopleHas BeensIdeasMotherAsksCompanyPossibilityRealmsCeoPredictableUpbringingRealm Of Possibility Author:Anne M. Mulcahy