“Studying design has made me a much, much more astute observer of this aspect of business. And I'm working mightily to improve my empathic skills. I've dramatically improved my ability to read facial expressions - and I'm trying to be a better, more attentive listener.” TryingMadeAbilityStudyDesignExpressionSkillsAspectListenersObserversFacialFacial ExpressionAstute Author:Daniel H. Pink
“Financial firms are sending their back-office jobs overseas. But what do fine artists do? They create something new, unexpected, and delightful that changes the world. MFA abilities are harder to outsource and more important in an abundant world.” WorldImportantJobsArtistAbilityFineOfficeHarderFinancialProfessionFirmChanging The WorldUnexpectedSomething NewDelightfulFine ArtsFine ArtistsOffice Jobs Author:Daniel H. Pink
“Symphony is the ability to see the big picture, connect the dots, combine disparate things into something new. Visual artists in particular are good at seeing how the pieces come together. I experienced this myself by trying to learn to draw.” TryingBigsTogetherArtistAbilityPiecesSeeingParticularDrawsVisualsSomething NewSymphonyDotsBig PictureVisual ArtAbility To SeeVisual Artist Author:Daniel H. Pink
“The future belongs to a different kind of person with a different kind of mind: artists, inventors, storytellers-creative and holistic 'right-brain' thinkers whose abilities mark the fault line between who gets ahead and who doesn't.” MindKindPersonsDifferentArtistLinesAbilityBrainCreativityCreativeDesignMarkFaultsThinkerDifferent KindsStorytellerInventorHolisticGet Ahead Author:Daniel H. Pink
“I happen to be extremely left-brained; my instinct is to draw a chart rather than a picture. I'm trying to get my right-brain muscles into shape. I actually think this shift toward right-brain abilities has the potential to make us both better off and better in a deeper sense.” ThinkingTryingMindHappensLeftLeadershipAbilityBrainShapesDrawsInstinctDeeperMusclesBetter Off Author:Daniel H. Pink
“A lot of white-collar work requires less of the routine, rule-based, what we might call algorithmic set of capabilities, and more of the harder-to-outsource, harder-to-automate, non-routine, creative, juristic - as the scholars call it - abilities.” MindMightLeadershipAbilityWhiteCreativeHarderRoutineCapabilityScholarCollarsWhite Collar Author:Daniel H. Pink
“In many professions, what used to matter most were abilities associated with the left side of the brain: linear, sequential, spreadsheet kind of faculties. Those still matter, but they're not enough.” MindKindStillsMatterEnoughUsedLeftSidesLeadershipAbilityBrainProfessionFacultyLinear Author:Daniel H. Pink
“The ability to take another perspective has become one of the keys to both sales and non-sales selling. And the social science research on perspective-taking yields some important lessons for all of us.” MindImportantSocialLeadershipAbilityPerspectiveKeysLessonsResearchSellingYieldSocial ScienceImportant LessonsScience Research Author:Daniel H. Pink