“There needs to be a certain structure to a situation, a certain predictability that allows you to have a basis for the intuition.” NeedsCertainSituationBasesStructureIntuitionPredictability Author:Gary A. Klein
“If a situation is very, very turbulent, it has low validity, and there's no basis for intuition.” IfsSituationLowsBasesIntuitionValidity Author:Gary A. Klein
“Most corporate decisions aren't going to meet the test of high validity. But they're going to be way above the low-validity situations that we worry about.” WayDecisionSituationWorryLowsTestsCorporateValidity Author:Gary A. Klein
“Society's epitome of credibility is John Wayne, who sizes up a situation and says, "Here's what I'm going to do" - and you follow him.” SituationSizeCredibilityWayneEpitome Author:Gary A. Klein
“I worry about leaders in complex situations who don't have enough experience, who are just going with their intuition and not monitoring it, not thinking about it.” ThinkingEnoughSituationLeaderWorryComplexesIntuitionMonitoring Author:Gary A. Klein
“Intuition is when we use our experience, and the patterns we have learned, to rapidly size up situations and know how to respond without going through deliberate analysis. Intuitions depend on the patterns we have acquired. Insight is about gaining new patterns.” SituationInsightIntuition Author:Gary A. Klein