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Famous Hendrith Vanlon Smith Jr. Quotes

“The R6 framework's fourth iteration, Redirect Capabilities, is really what I call the beating heart of the framework – it’s where organizations take decisive action to align their existing and developing business capabilities with the opportunities identified in the redefined target markets.”

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“In a way, the organizations we lead have the opportunity, every day, to be brought out from the grave like Lazarus. In a way, the organizations we lead must regularly embark on a sort of self-crucifixion (as Christ), experience a death of the old, that they may be born again better. This, among other things, demonstrates that R6 is a philosophy, not just a framework.”

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“A business can only deliver the value it is capable of delivering; capabilities define the boundaries of business potential.”

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“The R6 Resilience Change Management Framework is a cyclical framework that consists of six iterative puzzle pieces: 1. Review the Macro/Micro Changes: This iteration emphasizes the importance of scanning (mostly) the external environment to identify emerging trends, disruptions, and opportunities. By understanding the broader context in which the organization operates, leaders can anticipate future challenges and proactively adapt their strategies. There should never be a time in the organizations existence where it stops reviewing the macro changes. There are times, though, when micro changes (internal) are where the focus needs to be. 2. Reassess the Business’ Capabilities in the Context of Macro Changes: This iteration is fundamentally about “who are we, and how can we really add value?” It also involves a critical evaluation of the organization's strengths, weaknesses, opportunities, and threats in light of the identified macro changes. This reassessment helps to identify areas where the organization needs to adapt or transform its capabilities to remain competitive. This iteration is largely inward-looking, focused on the organization. But it tempered with the idea that “how do our capabilities allow us to add value to our customers lives (existing or new).” 3. Redefine Target Market(s) Based on Reassessment of Capabilities: This iteration focuses on aligning the organization's target markets with the evolving needs and preferences of customers, the changing competitive landscape, and the new reality of the businesses capabilities. This may involve identifying new customer segments, developing personalized offerings, creating seamless omnichannel experiences, or approaching the same target market in new ways (offering them new kinds of value, or the same kind of value in new ways). 4. Redirect Capabilities Toward Redefined Target Market: This iteration involves realigning the organization's resources, processes, and strategies to effectively serve the redefined target markets. This may require investments in new technologies, optimization of supply chains, or the development of innovative products and services. 5. Restructure the Organization: This iteration focuses on adapting the organization's structure, culture, and talent to support the desired changes. This may involve creating agile teams, fostering a culture of innovation, or empowering employees to make decisions through new policies. 6. Repeat in Perpetuity – or – Render Paradigm Shift [R6-RPS]: This iteration underscores the importance of continuous monitoring, evaluation, and adaptation. The R6 framework is not a one-time process in response to a change event, but an iterative cycle that enables organizations to remain agile and resilient in the face of ongoing change. Additionally, there are times when before repeating the cycle, a business may want/need to render an external paradigm shift by introducing a product or service or way of doing things that fundamentally changes the market – fundamentally changes the value exchange between customers, employees and organizations.”

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“Businesses must have a system to continuously adapt their underlying assumptions and correlated actions to survive; and that system [framework] must be value-centric.”

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“It makes no sense to have a change management framework that isn’t centered around the value exchange.”

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“We have to be effective and efficient at the things that enable us to provide value to the customers. If we are efficient or effective at things that thwart our ability to provide value to the customer – even if unconsciously – well, we would be contributing to our own demise under the guise of doing good. So any changes we make, in operations specifically, or any other business function, or on the whole, must be centered around the value exchange.”

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“The old frameworks tend to prioritize internal organizational factors, often neglecting the powerful influence of external forces (macro changes). They treat the organization as somewhat of a closed system, when in reality, businesses are deeply embedded in a dynamic environment – like trees in a forest.”

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“Many traditional models assume that change always occurs in a linear, sequential fashion, with clearly defined stages. For instance, Lewin's framework (Unfreeze-Change-Refreeze) implies a beginning, middle, and end to the change process. This doesn't reflect the messy, iterative reality of change, or life to be quite frank. Furthermore, change doesn’t really have an end state.”

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“I promise you, any business that implements R6 will change the game to position themselves to win. I promise you, any business that implements R6 will experience the beauty of resilience by not just surviving change, but dominating it!”

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“There's often an assumption that the goal of change management is to reach a new stable state. The "Refreeze" stage in Lewin's model exemplifies this. However, in today's world, continuous adaptation is often more critical than stability. The only constant is change. Therefore, companies need a framework which helps them to perpetually recreate themselves and be resilient, not one that assumes the goal of stability.”

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“Resilience is not a static state but a continuous process.”

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“By continuously adapting to change and seeking improvement, businesses can sustain their ability to provide value and maintain a competitive advantage.”

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“The R6 framework isn't designed as only a theoretical exercise divorced from the practical realities of organizational life. In addition to the above descriptions of its efficacy, its efficacy is also in its inherent capacity to incorporate the diverse nuances of various business functions including those managed by human resources, operations, product development, finance, and other essential departments. I refer to this as its “nurturing effect.”

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“restructuring the organization to embrace more agile and adaptive models is a critical step in building resilience. By moving beyond traditional hierarchies, designing effective information flows, empowering employees, and cultivating a culture of experimentation and learning, organizations can create the foundation for long-term success in a dynamic and unpredictable environment.”

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“By empowering employees and distributing decision-making, organizations can significantly enhance their agility, responsiveness, and ability to adapt to change.”

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“Restructuring an organization is a significant undertaking, and its success cannot be assumed merely by the implementation of new charts or policies. To truly confirm that the restructuring has achieved its intended outcomes—namely, enhanced adaptability, efficiency, and resilience—organizations must establish clear, measurable metrics.”

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“every innovation is a remix of the perennial, prompting a deeper appreciation for the underlying constancy beneath the surface of change.”

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“Resilience is not a static state but a continuous process. It’s not about reaching a point when you don’t have to change anymore – it’s about always having the capacity to change, while remaining authentic to the core essence of who you are as a company.”

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“You can’t really plan for the success of a biological organism without considering the context of its ecological environment. In the same way, you can’t really plan for the success of an corporate entity without considering the context of its economic and otherwise broader environment. Furthermore, beginning with this macro context ensures that we are focusing on “how can we add value to the customers? How can we serve others?”

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“R6 views change not just as managing a disruption event or a disruptive cause, but as an opportunity for fundamental transformation and renewal, akin to the Christian concept of resurrection and being “born again.”

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“The R6 Resilience Change Management Framework's underlying assumptions are more aligned with the complexities of the 21st-century business environment, ancient wisdom, and with the nature of change.”

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“The R6 Resilience Change Management Framework™ is a holistic approach that recognizes the interconnectedness of a business with its economic environment, and its value-centric relationship with its stakeholders.”

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Book:GAME CHANGR6: An Executives Guide to Dominating Change, by applying the R6 Resilience Change Management Framework
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“Change management is not just about “staying in business” It’s about longevity, and it’s about stewardship. To truly thrive, businesses have to move beyond a narrow focus on “staying in business” or “not losing market share” and embrace a broader vision of continuity centered around creating long-term value for customers, and for all stakeholders.”

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“It's not just about adapting for survival; it's about building organizations that contribute positively to society now and for a long time to come, leaving a legacy of resilience, enduring value and stability for future generations.”

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Book:GAME CHANGR6: An Executives Guide to Dominating Change, by applying the R6 Resilience Change Management Framework
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