“It's like heroin: You do a little and you want a little bit more. Raising prices is the easy way.” WayWantLittlesEasyBitsBusinessLittle BitHeroinEasy Way Author:James Sinegal
“We've always been in favor of improved wages for workers. When you have a strong middle class, they want to buy more stuff at Costco.” WantStrongStuffClassMiddleWorkersFavorsMiddle ClassWagesCostco Author:James Sinegal
“If you're going to say to all the people that you're working with, 'We want you to treat the customers honestly; don't lie and don't cheat,' it is somewhat hypocritical if you're not following the same rules.” PeopleIfsWantLyingTreatsFollowingCustomersHonestlyCheatHypocriticalDon't Lie Author:James Sinegal
“You could raise the price of, say, a bottle of ketchup to $1.03 instead of $1, and no one would know. Raising prices just 3% per product would add 50% to your pretax income. Why not do it? It's like heroin: You do a little and you want a little bit more. Raising prices is the easy way.” KnowsWayWantLittlesEasyBitsBusinessProductsLittle BitRaisesAddIncomeWhy NotBottlesHeroinEasy WayKetchup Author:James Sinegal