“Leaders evoke emotional connections in followers only to the extent that the followers are emotionally needy.” LeadershipLeaderEmotionalConnectionsFollowersEvokeNeedyEmotional Connection Author:Judith M Bardwick
“Credibility is lost when there are big discrepancies between what leaders say and what they do. ... Increasing credibility requires openness. Hidden agendas will destroy trust.” BigsLostLeadershipLeaderAgendasOpennessCredibilityDiscrepanciesDiscrepancies Between Book:Danger in the Comfort Zone: From Boardroom to Mailroom--how to Break the Entitlement Habit That's Killing American Business Source: Danger in the Comfort Zone: From Boardroom to Mailroom--how to Break the Entitlement Habit That's Killing American Business
“Leaders must (1) define the business of the business, (2) create a winning strategy, (3) communicate persuasively, (4) behave with integrity, (5) respect others, and (6) act.” WinningLeaderIntegrityStrategyCommunicateBehaveRespecting Others Author:Judith M Bardwick
“I think the characteristics of really effective leaders when people are frightened and depressed are the same qualities that leaders need when people are optimistic. The difference is when people are frightened the need for these few qualities becomes much stronger because frightened people are desperate to have someone they can trust and believe in and who seems to be able to create a better future.” PeopleThinkingBelieveQualityLeaderStrongerOptimisticDesperate Author:Judith M Bardwick
“Trust is perhaps the most critical single building block underlying effectiveness. Without trust leaders do not have followers. Without trust, leaders are impotent despite great rhetoric or splendid ideas. Trust rests on the belief among followers that the leader is transparent: What you see is what there is. Trust means followers believe there is no duplicity; no manipulation just to satisfy the leader's ego. Very simply: The effective leader is transparent; that's why that person is trusted.” BelieveMeanBeliefLeaderBuildingEgoBlockManipulationTrustedRhetoricTrust MeWithout Trust Author:Judith M Bardwick