“People are far more revealing by the questions they ask than the answer they give. To get closer to understanding what is really on someone’s mind, answer their questions briefly so they ask follow-up questions. By their third question you’ll get a glimpse of their biggest fear or desire on the topic.” DiversityUnderstanding OthersListening To OthersTrust BuildingUnlikely Allies Book:Mutuality Matters How You Can Create More Opportunity, Adventure & Friendship With Others Source: Mutuality Matters How You Can Create More Opportunity, Adventure & Friendship With Others
“To boost bonding among others so they are more apt to work (or play) well together, ask them, when together, to do two powerfully simple things that can be done rather quickly: 1. Write down the ways they are like each other. Hint: Create a level playing field. Writing rather than immediately sharing helps slow thinkers keep up with fast thinkers. Fast thinkers aren't smarter, just different in their thinking processes, and each kind has advantages and pitfalls, so they can accomplish more together than when a majority in a group think and speak at the same speed. Hint: Salespeople are often fast thinkers. 2. Share with each other what they wrote, going around the circle, one by one. Bonus benefit: Other studies show that when you reflect on how you are similar to those with whom you are talking, you pay more attention to them. You care about them more. That spurs the other person to listen more closely to you.” DiversityTeamworkBondingLikeability Book:Mutuality Matters More Living a Happy, Meaningful and Satisfying Life With Others Source: Mutuality Matters More Living a Happy, Meaningful and Satisfying Life With Others