“The more successful enterprises are the more they try to replicate, duplicate, codify what makes us great. And suddenly they're inward thinking. They're thinking how can we continue to do what we've done in the past without understanding that what made them successful is to take risks, to change and to adapt and to be responsive. And so in a sense success breeds its own failure. And I think it's true of a lot of successful businesses.” ThinkingTryingMadeDonePastSuccessUnderstandingBusinessSuccessfulRiskEnterpriseInwardSuccessful BusinessDuplicateReplicate Author:Lou Gerstner
“I just think we should look at this as a chess match," he said, "between the world's greatest chess player and Garry Kasparov.” ThinkingWorldShouldLooksSaidPlayerChessChess PlayersChess Match Author:Lou Gerstner
“I don't want to use the word reorganization. Reorganization to me is shuffling boxes, moving boxes around. Transformation means that you're really fundamentally changing the way the organization thinks, the way it responds, the way it leads. It's a lot more than just playing with boxes.” ThinkingWayWantMeanUseMovingChangeOrganizationTransformationBoxesShufflingReorganization Author:Lou Gerstner
“I think that my leadership style is to get people to fear staying in place, to fear not changing.” PeopleThinkingStyleStayingFear NotLeadership Style Author:Lou Gerstner
“I think values are really, really important, but I also think that too many values are just words.” ThinkingImportantValues Author:Lou Gerstner
“The world is full of CEOs that think that just because they write a memo or they write a letter inside an annual report or they give a little video speech that gets sent around the company, they think that's what's really going to affect employees.” ThinkingWorldGivingWritingLittlesCompanySpeechLettersVideoReportsEmployeeCeoAnnualsMemosAnnual Reports Author:Lou Gerstner