“I came to see, in my time at IBM, that culture isn't just one aspect of the game; it is the game.” CultureGamesAspectMy TimeJust OneIbm Author:Lou Gerstner
“Until I came to IBM, I probably would have told you that culture was just one among several important elements in any organization's makeup and success - along with vision, strategy, marketing, financials, and the like... I came to see, in my time at IBM, that culture isn't just one aspect of the game, it is the game. In the end, an organization is nothing more than the collective capacity of its people to create value.” PeopleImportantEndsValuesCultureGamesBusinessVisionElementsCapacityAspectOrganizationStrategyEntrepreneurMarketingCorporationsMy TimeJust OneCollectivesMakeupCeoIbm Author:Lou Gerstner
“The thing I have learned at IBM is that culture is everything.” CultureExcellenceI Have LearnedIbm Author:Lou Gerstner
“Fixing culture is the most critical − and the most difficult − part of a corporate transformation… In the end, management doesn’t change culture. Management invites the workforce itself to change the culture.” EndsCultureTransformationManagementCriticalCorporateInvitesCultFixingWorkforce Author:Lou Gerstner
“You can’t mandate [cultural change], can’t engineer it. What you can do is create the conditions for transformation. You can provide incentives. You can define the marketplace realities and goals. But then you have to trust. In fact, in the end, management doesn’t change culture. Management invites the workforce itself to change the culture.” EndsFactsRealityCultureGoalCan DoConditionsTransformationManagementInvitesEngineersIncentivesMarketplaceMandatesWorkforceCultural Change Author:Lou Gerstner
“The rewards system is a powerful driver of behavior and therefore culture.” CultureLeadershipPowerfulBehaviorRewardsDriversEngagement Author:Lou Gerstner
“If the practices and processes inside a company don't drive the execution of values, then people don't get it. The question is, do you create a culture of behavior and action that really demonstrates those values and a reward system for those who adhere to them?” PeopleIfsActionValuesCultureProcessLeadershipCompanyPracticeBehaviorRewardsEngagementExecution Author:Lou Gerstner
