“Until I came to IBM, I probably would have told you that culture was just one among several important elements in any organization's makeup and success - along with vision, strategy, marketing, financials, and the like... I came to see, in my time at IBM, that culture isn't just one aspect of the game, it is the game. In the end, an organization is nothing more than the collective capacity of its people to create value.” PeopleImportantEndsValuesCultureGamesBusinessVisionElementsCapacityAspectOrganizationStrategyEntrepreneurMarketingCorporationsMy TimeJust OneCollectivesMakeupCeoIbm Author:Lou Gerstner
“I look for people who work to solve problems and help colleagues, I sack politicians.” PeopleLooksHelpingProblemPoliticianSolveColleagues Author:Lou Gerstner
“Vision is easy. It's so easy to just point to the bleachers and say I'm going to hit one over there. What's hard is saying, OK, how do I do that? What are the specific programs, what are the commitments, what are the resources, what are the processes we need in play to go implement the vision, turn it into a working model that people follow every day in the enterprise. That's hard work.” PeopleNeedsHardPlayTurnsEasyProcessWorkVisionHard WorkModelsCommitmentResourcesProgramEnterpriseBleachersSaying Ok Author:Lou Gerstner
“In the end an organization is nothing more than the collective capacity of its people to create value.” PeopleEndsValuesCapacityOrganizationCollectives Author:Lou Gerstner
“If the practices and processes inside a company don't drive the execution of values, then people don't get it. The question is, do you create a culture of behavior and action that really demonstrates those values and a reward system for those who adhere to them?” PeopleIfsActionValuesCultureProcessLeadershipCompanyPracticeBehaviorRewardsEngagementExecution Author:Lou Gerstner
“I think that my leadership style is to get people to fear staying in place, to fear not changing.” PeopleThinkingStyleStayingFear NotLeadership Style Author:Lou Gerstner
“A lot of people saved IBM. Yes, I was the leader of that team but I could never have done it without a group of IBMers helping me.” PeopleDoneHelpingLeaderGroupsTeamSavedIbm Author:Lou Gerstner
“The fundamental issue is: In the world of the Internet, is there a place for a packager of services? Does the customer want to go surf the Net and go to every one of 50,000 Web sites? Or will people pay a reasonable amount for somebody to go out and preselect and package what they want? My guess is they will both coexist.” PeopleWorldWantDoePayIssuesAmountInternetFundamentalsCustomersReasonableSitePackagesSurfCoexist Author:Lou Gerstner
“When I arrived at IBM, there were 'Team' signs all around. I asked, 'How do people get paid?' They told me, 'We pay people based on individual performance.” PeopleIndividualPayTeamPerformancesPaidIbmIndividual Performance Author:Lou Gerstner
