“If we think about emotion this way - as outside-in, not inside out - it is possible to understand how some people can have an enormous amount of influence over others. Some of us, after all, are very good at expressiing emotions and feelings, which means that we are far more emotionally contagious than the rest of us.” PeopleIfsThinkingWayMeanFeelingsEmotionInfluenceAmountVery GoodEnormousContagious Author:Malcolm Gladwell
“People who bring transformative change have courage, know how to re-frame the problem and have a sense of urgency.” PeopleKnowsProblemGrowthKnow HowUrgencyHave CourageBusiness GrowthSense Of Urgency Author:Malcolm Gladwell
“If a window is broken and left unrepaired, people walking by will conclude that no one cares and no one is in charge. Soon, more windows will be broken, and the sense of anarchy will spread from the building to the street on which it faces, sending a signal that anything goes.” PeopleIfsCareFacesLeftStreetsBuildingBrokenWalkingWindowSpreadAnarchySignalsNo One CaresAnything Goes Author:Malcolm Gladwell
“If you play an audiotape of a yawn to blind people, they'll yawn too.” PeopleIfsPlayBlindObservationBlind People Author:Malcolm Gladwell
“People don't rise from nothing.” PeopleKindlesOutliersKindle Fire Book:Outliers: The Story of Success Source: Outliers: The Story of Success
“The single most important thing a city can do is provide a community where interesting, smart people want to live with their families.” PeopleWantImportantCan DoCommunityInterestingCitiesSmartImportant ThingsSmart People Author:Malcolm Gladwell
“It is quite possible for people who have never met us and who have spent only twenty minutes thinking about us to come to a better understanding of who we are than people who have known us for years.” PeopleThinkingYearsUnderstandingKnownMinutesMetsTwentiesWho We Are Author:Malcolm Gladwell
“If people disobey, don't ask what is wrong with them, ask what's wrong with their leaders.” PeopleIfsAsksLeader Author:Malcolm Gladwell
“People who are busy doing things - as opposed to people who are busy sitting around, like me, reading and having coffee in coffee shops -don't have opportunities to kind of collect and organize their experiences and make sense of them.” PeopleKindReadingOpportunitySittingBusyCoffeeLike MeMake SenseShopsOrganizeSitting AroundCoffee Shop Author:Malcolm Gladwell