“We don't know where our first impressions come from or precisely what they mean, so we don't always appreciate their fragility.” KnowsFirstsMeanPhilosophyBodyAppreciateMedicineSensesImpressionFragilitySomaFirst Impression Author:Malcolm Gladwell
“When people in authority want the rest of us to behave, it matters-first and foremost-how they behave.” PeopleWantFirstsMatterAuthorityBehaveGoliath Book:David and Goliath: Underdogs, Misfits, and the Art of Battling Giants Source: David and Goliath: Underdogs, Misfits, and the Art of Battling Giants
“I always resist seeing my own personal motivation in my work, but I guess it must be there on some level. And I do feel very much that my life follows the kinds of things I talk about in my books. I've always thought of myself as an insanely lucky person, so perhaps the success of my first two books led me to want to examine this phenomenon on some unconscious level.” WantFeelsFirstsKindPersonsTwoBookMotivationMy OwnLevelsSeeingLuckyUnconsciousPhenomenonPersonal MotivationLucky Person Author:Malcolm Gladwell
“The iPod is clearly a tipping point (and I'm not quite sure it is a wholly positive development), because it is a revolution in the way that we consume creative property, which I would call art. It has radically changed the relationship between the artist and the audience, how money changes hands, and how much money changes hands. Music was the first, and books are coming next. The Kindle or some form of electronic book is clearly inevitable, and it will massively reshape how books are sold, who pays for them, and how they're consumed. It is going to be really fascinating.” WayFirstsArtBookHandsFormArtistNextPayAudienceCreativeChangedRevolutionDevelopmentPropertyInevitableFascinatingConsumedIpodsKindlesTippingTipping Point Author:Malcolm Gladwell
“The first person who throws the rock is a lot more radical than a hundredth person.By the time the riot has attracted a hundred people, you don't have to be nearly as much of a daredevil or a hothead or committed or any of those things to want to engage in a riot.” PeopleWantFirstsPersonsRocksHundredCommittedRadicalRiotFirst PersonDaredevilHotheads Author:Malcolm Gladwell
“There are moments, particularly in times of stress, when haste does not make waste, when our snap judgments and first impressions can offer a much better means of making sense of the world.” WorldFirstsMeanDoeMomentsOffersWasteJudgmentStressImpressionMake SenseSnapsHasteFirst ImpressionSnap Judgment Author:Malcolm Gladwell
“Lands' End has undergone three major changes over the past couple of decades. The first was the introduction of an 800 number, in 1978; the second was express delivery, in 1994; and the third was the introduction of a Web site, in 1995. The first two innovations cut the average transaction time-the time between the moment of ordering and the moment the goods are received-from three weeks to four days. The third innovation has cut the transaction time from four days to, well, four days.” FirstsWellsTwoEndsMomentsPastThreeNumbersFourCuttingWeekLandCoupleMajorsThirdsInnovationAverageDecadesGoodsSiteIntroductionDeliveryOver The PastTransactionsMajor Change Author:Malcolm Gladwell
“As a writer, I know that - you write a first draft and then put it in a drawer. The longer I can put it in a drawer, the better off I am. So I structure my writing so that things can sit.” KnowsWritingFirstsI CanStructureBetter OffDrawers Author:Malcolm Gladwell
“The answer is that we are not helpless in the face of our first impressions. They may bubble up from the unconscious - from behind a locked door inside of our brain - but just because something is outside of awareness doesn't mean it's outside of control.” FirstsMayMeanFacesAnswersBehindsBrainDoorsAwarenessImpressionUnconsciousBubblesLockedHelplessFirst ImpressionLocked Doors Author:Malcolm Gladwell
“Our first impressions are generated by our experiences and our environment, which means that we can change our first impressions... by changing the experiences that comprise those impressions.” FirstsMeanEnvironmentImpressionOur EnvironmentFirst Impression Author:Malcolm Gladwell
“Basketball is an intricate, high-speed game filled with split-second, spontaneous decisions. But that spontaneity is possible only when everyone first engages in hours of highly repetitive and structured practice--perfecting their shooting, dribbling, and passing and running plays over and over again--and agrees to play a carefully defined role on the court. This is the critical lesson of improve, too, and it is also a key to understanding a puzzle of Millennium Challenge: spontaneity isn't random.” FirstsPlayRunningGamesHoursDecisionRolesPracticeBasketballAgreeCourtFilledSpeedPassingPassingsDefinedShootingSplitsSpontaneousSpontaneityIntricateRepetitiveHigh Speed Author:Malcolm Gladwell
“Superstar lawyers and math whizzes and software entrepreneurs appear at first blush to lie outside ordinary experience. But they don't. They are products of history and community, of opportunity and legacy. Their success is not exceptional or mysterious. It is grounded in a web of advantages and inheritances, some deserved, some not, some earned, some just plain lucky - but all critical to making them who they are. The outlier, in the end, is not an outlier at all.” FirstsEndsLyingOpportunityCommunityProductsLuckyOrdinaryAdvantageEntrepreneurCriticalMathLawyerMysteriousLegacySoftwareGroundedExceptionalInheritanceSuperstarOutliers Author:Malcolm Gladwell
“People are in one of two states in a relationship,” Gottman went on. “The first is what I call positive sentiment override, where positive emotion overrides irritability. It’s like a buffer. Their spouse will do something bad, and they’ll say, ‘Oh, he’s just in a crummy mood.’ Or they can be in negative sentiment override, so that even a relatively neutral thing that a partner says gets perceived as negative.” PeopleFirstsTwoStatesEmotionNegativePartnersMoodSentimentsSpousePositive Emotions Book:Blink: The Power of Thinking Without Thinking Source: Blink: The Power of Thinking Without Thinking
“That is the paradox of the epidemic: that in order to create one contagious movement, you often have to create many small movements first.” FirstsOrderMovementParadoxSociologyContagiousEpidemicsTippingTipping Point Author:Malcolm Gladwell
“our unconscious reactions come out of a locked room, and we can't look inside that room. but with experience we become expert at using our behavior and our training to interpret - and decode - what lies behind our snap judgment and first impressions.” FirstsLooksLyingRoomsBehindsBehaviorJudgmentTrainingReactionsImpressionExpertsUnconsciousLockedSnapsFirst ImpressionSnap Judgment Author:Malcolm Gladwell
“Instinct is the gift of experience. The first question you have to ask yourself is, 'On what basis am I making a judgment?' ... If you have no experience, then your instincts aren't any good.” IfsFirstsAsksJudgingJudgmentBasesInstinct Author:Malcolm Gladwell
“Whenever we have something that we are good at--something we care about--that experience and passion fundamentally change the nature of our first impressions.” FirstsCarePassionImpressionFirst Impression Book:Blink: The Power of Thinking Without Thinking Source: Blink: The Power of Thinking Without Thinking
“You don't want to be first, right? You want to be second or third. You don't want to be - Facebook is not the first in social media. They're the third, right? Similarly, you know, if you look at Steve Jobs' history, he's never been first.” IfsKnowsWantFirstsLooksJobsSocialMediaThirdsSocial Media Author:Malcolm Gladwell
“Does that mean we should give up? Probably. But there are two issues worth considering. The first is - is it really true that drugs destroy the integrity of the game?” GivingShouldFirstsMeanDoeTwoGamesIssuesIntegrityDrugGiving UpConsideringReally True Author:Malcolm Gladwell
“So, it's a very, you know - maybe we're wrong in - you know, we go around thinking the innovator is the person who's first to kind of conceive of something. And maybe the innovation process continues down the line to the second and the third and the fourth entrant into a field.” ThinkingKnowsFirstsKindPersonsProcessLinesFieldsThirdsInnovationFourthInnovators Author:Malcolm Gladwell
