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Robert K. Greenleaf

Robert K. Greenleaf Biography

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“Who is the enemy? Who is holding back more rapid movement to the better society that is reasonable and possible with available resources?...Evil, stupidity, apathy, the 'system' are not the enemy...The real enemy is fuzzy thinking on the part of good, intelligent, vital people...In short, the enemy is strong natural servants who have the potential to lead but do not lead, or who choose to follow a non-servant.”

PeopleThinkingRealEvilStrongNaturalEnemyMovementResourcesIntelligentAvailableStupidityServantReasonableApathyRapidsFuzzyHolding Back
Author:Robert K. Greenleaf
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“Not much happens without a dream. And for something great to happen, there must be a great dream. Behind every great achievement is a dreamer of great dreams. Much more than a dreamer is required to bring it to reality; but the dream must be there first.”

FirstsDreamRealityHappensBehindsAchievementDreamerGreat Achievement
Book:Servant Leadership: A Journey Into the Nature of Legitimate Power and Greatness
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“On an important decision one rarely has 100% of the information needed for a good decision no matter how much one spends or how long one waits. And, if one waits too long, he has a different problem and has to start all over. This is the terrible dilemma of the hesitant decision maker.”

IfsLongImportantDifferentMatterProblemWaitingDecisionInformationNeededTerribleDecision MakingMakersDilemmaHesitationImportant DecisionsGood DecisionHesitantDecision Makers
Author:Robert K. Greenleaf
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“Good leaders must first become good servants.”

FirstsLeadershipLeaderCustomersServantServingGreat LeaderLeadership TrainingWorld LeaderGood LeaderGreat LeadershipLeadership By Famous LeadersGood BusinessCustomer ExperienceInspirational Customer ServiceServant LeadershipGood LeadershipServant LeaderInspiring Customer ServiceLeadership By Great LeadersFuture LeadersInspirational ServiceBest ServiceService ExcellenceGood ServiceBecoming A LeaderGood Customer ServiceLeadership And Service
Author:Robert K. Greenleaf
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“The best leaders are clear. They continually light the way, and in the process, let each person know that what they do makes a difference. The best test as a leader is: Do those served grow as persons; do they become healthier, wiser, freer, more autonomous, more likely themselves to become leaders?”

KnowsWayPersonsLightGrowsProcessLeadershipDifferencesLeaderClearBecomingTestsPersonal GrowthMaking A DifferenceWiserBeing FreeAutonomousGreat LeadershipBest LeaderServant Leadership
Author:Robert K. Greenleaf
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“The servant-leader is servant first... It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first.”

WantFirstsPersonsDifferentFeelingsChoicesChangeNaturalLeadershipLeaderConsciousServantAspirationAspireServant LeadershipServant LeaderNatural Feelings
Book:The Power of Servant-leadership: Essays
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“One must not be afraid of a little silence. Some find silence awkward or oppressive. But a relaxed approach to dialogue will include the welcoming of some silence. It is often a devastating question to ask oneself, but it is sometimes important to ask it - 'In saying what I have in mind will I really improve on the silence?”

MindLittlesImportantSometimesAsksSilenceApproachOneselfDialogueWelcomeAwkwardRelaxed
Book:Servant Leadership: A Journey Into the Nature of Legitimate Power and Greatness
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“Moral authority is another way to define servant leadership because it represents a reciprocal choice between leader and follower. If the leader is principle centered, he or she will develop moral authority. If the follower is principle centered, he or she will follow the leader. In this sense, both leaders and followers are followers. Why? They follow truth. They follow natural law. They follow principles. They follow a common, agreed-upon vision. They share values. They grow to trust one another.”

IfsWayLawValuesChoicesGrowsNaturalCommonLeaderMoralVisionPrinciplesShareAuthorityServantFollowersAnother WayNatural LawReciprocalServant LeadershipMoral Authority
Author:Robert K. Greenleaf
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