“Change efforts happen when a firm is out of alignment with achieving its vision. If the organization has broad buy-in on a clear vision, the need for change becomes much clearer. It also helps to over-communicate what you're doing and why you're doing it. Lastly, the leadership needs to spend as much time on "how" changes are being made and "what" changes are being made. Human beings are involved and there are winners and losers.” HelpingEffortVisionAchieveWinnerFirmLoserAlignment Author:Robert S. Kaplan
“To help people with the struggle, I have to reveal my own struggles.” PeopleHelpingStruggle Author:Robert S. Kaplan
“Passion is the rocket fuel that helps you perform at your best. It helps you get through bad days, injustices, hardships and disappointments. It is hard to perform at a high level for a sustained period of time without passion for what you're doing.” HelpingPassionInjusticeDisappointmentHardshipBad Day Author:Robert S. Kaplan
“There is usually a clock in our heads regarding decisions we make and the course of our lives. Sometimes this clock is helpful in that it get us to move rather than put off key actions. Other times, it creates us false sense of urgency that can cause us to overreact, lost patience and make poor decisions. In raising this issue in my book, I want people to be aware of the clock in their heads and question whether that clock is helping or hindering the quality of each particular decision.” PeopleBookSometimesHelpingActionMovingDecisionPoorQualityClockHelpfulUrgency Author:Robert S. Kaplan
“Great companies create an environment in which employees act like owners. They do this through clear communication, articulation of clear vision and priorities, coaching and openness to debate/discussion. I would argue that this type of environment helps people to be at their best - and helps the company to be at its best.” PeopleHelpingVisionEnvironmentCommunicationArguingDebatePrioritiesDiscussionCoachingEmployeeOpennessGreat Company Author:Robert S. Kaplan
“A mere 7% of employees today fully understand their company's business strategies and what's expected of them in order to help achieve company goals.” HelpingTodayPurposeOrderUnderstandingGoalBusinessCompanyAchieveExpectationsAimStrategyMereAccomplishExpectedAccomplishmentEmployeeBusiness Strategy Author:Robert S. Kaplan
