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The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact

Book by Susan C. Young · 35 quotes · Body Language Quotes, Communication Skills, Relationship Quotes

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The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact Quotes

“Smiling and Expressions of Emotion. A genuine smile is inviting, contagious, and encouraging. People do read a book by its cover and your expressions provide a glimpse for what they’ll find inside.”

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“A friend recently shared that even if he is in a rough mood, when someone smiles at him it enhances his kindness and encourages him to project a better attitude.”

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“I attended a symposium to hear Shilagh Mirgain, Ph.D. speak on Mindful Leadership. Throughout her program, I made sure to make eye contact and smile to support, affirm, and engage with her presentation. When audience members do this for me, it adds an extra punch of dynamic energy that enriches my presentations and improves my performance.”

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“One of the speaking programs I deliver is entitled, "Service with a Smile . . . How to Create a Sensational Customer Experience." Smiling is at the heart of my teaching because when employees smile while delivering service, it tells the guest/client/customer . . . You matter. You are important. We are glad you are here. We appreciate your business.”

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“When you see people smiling, does it give you a sense of connection with them? The law of reciprocity illustrates it is hard to not smile back when someone smiles at you.”

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“Whether you smile to make a great first impression for customer service, building rapport, communicating your intentions, networking, sharing your happiness, closing deals, or demonstrating you are fully present and engaged, smiling is the key to your success.”

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“Smiling Bloopers • Insincere smiling can backfire! (Different from a shy smile that just beckons a friendly "hello.") • Transitioning from a smile to a straight face, too quickly, may give others the impression that you are fake or do not like them. • Going overboard and smiling all the time, especially when it is inappropriate, will make you appear insincere. • If your mouth smiles, but your eyes don’t, there is a disconnect that can make you appear less authentic and trustworthy.”

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“Have you decided to simply smile and nod to avoid a confrontation with someone who was being a jerk? Have you ever feigned agreement with your face to get along with others, even when you disagreed with their position? We all have. Your expressions of emotion can protect you at times in awkward situations, and when used with integrity. Test the waters by responding with an expression of curiosity or bewilderment when someone is acting inappropriately.”

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“While smiling is a powerful facial gesture, there are other expressions on your face which reveal an extraordinary number of emotions. A body language of its own, people will read your facial messages and form opinions about you before you’ve even said a word.”

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“Smiling is one of your most powerful non-verbal behaviors. People do read a book by its cover and these expressions provide glimpses into what they will find inside.”

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“What are you projecting? How are you showing up? Are you aware of how your expressions are impacting your communication with others?”

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“At any moment, you can use your face to open doors of opportunity if it demonstrates interest, enthusiasm, respect, understanding, delight, agreement, and more.”

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“Look at the single words below; wear these emotions on your face for just a moment. Try them on for size and note how they make you feel: Happiness. Fear. Anger. Sadness. Contempt. Surprise. Disgust. These are the basic human emotions which communicate with clear understanding across cultures, languages, and countries. In other words, a smile naturally conveys happiness and a frown naturally conveys sadness, no matter where you may be using your passport.”

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“According to the “universality studies” conducted by psychologists Paul Ekman, Carroll Izard, and Friesen (1969-1972), the words Happiness. Fear. Anger. Sadness. Contempt. Surprise. Disgust. describe the natural expressions of emotion shared by the entire human race.”

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“Beyond these universal expressions of emotion, there are hundreds of variations which are often a matter of choice, whether consciously or subconsciously. Most every facial movement is connected to an emotion that conveys your state of being and your attitude”

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“It is through these facial expressions that we write and feel our life story, create lifelong social habits—through which we are received and perceived by a multitude of others. When you want to make a positive first impression, let your face know!”

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“See Your Expressions Through the Eyes of Others. Take the initiative to stand in front of a mirror and practice a wide range of emotions so that you can see what other people are seeing. Video tape yourself and watch your movements and your expressions. You can pick up on clues to what you need to fix and where you could improve your presentation.”

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“My friend Julie was cooking dinner in her kitchen one night. Her expression was blank as she stood alone working by herself. Her daughter walked in and gasped, “Mom! What’s wrong?” She said “Nothing. I’m fine.” In response, her daughter added, “Then tell your face! You scared me!” Emotional expressions can easily be misinterpreted when we are not aware of what people are seeing. Being deep in thought can look that way.”

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“I am so completely transparent with my heart on my sleeve, I've never had a good poker face my entire life! The old-fashioned term "poker face" connotes that a person is expressionless, leaving the people around them clueless as to what is going on in one’s heart and head. The poker face conceals his thoughts and feelings to such a degree that it is difficult to interpret his emotions. Believe me, there have been times when I wish I could have carried this off.”

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“Be aware, putting on a poker face can backfire during your first impressions because it can make people uncomfortable and make you more difficult to read and harder to get to know.”

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“When my son was a teenager, he would use the ‘poker face’ tactic when I was lecturing, nagging, or suggesting. As a parent, it was maddening because I could not read his reactions! His stoicism would sometimes deflate my efforts or make me surrender in laughter, changing the subject all together.”

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“Well Hello Halo! It is human nature for us to make generalized judgments about a person using only a couple of traits. The "Expressivity Halo" Theory explains how we connect various personalities to specific facial expressions and assign assumptions about that person.”

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“We are more likely to trust a person who is easier to read; they're easier to believe. Or we tend to think that an energetic and happy person will be more productive. Even traits such as competence, dominance, and courage can be conveyed by certain facial expressions and will stimulate unconscious bias.”

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“ASK YOURSELF: Are your facial expressions in alignment with your true personality? Are they working on your behalf to project the best impression possible?”

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“As a professional speaker, my facial expressions are essential for effectively telling stories, engaging audiences, fostering involvement, and connecting on a personal level. One day I decided to get Botox in my forehead to erase a few wrinkles and signs of aging. Much to my surprise and disappointment, I could no longer raise my eyebrows. My face was stuck in a heavy-browed expression, which is the polar-opposite of my joyful spirit and enthusiastic nature. It makes a funny story, but it taught me that authenticity wins over vanity any day!”

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“A genuine smile is your best fashion accessory and the most important thing you can wear.”

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“Have you heard that a smile is the shortest distance between people? I love that! There is nothing like a genuine smile to create a first impression with positive impact.”

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“A genuine smile is inviting, contagious, encouraging, and brings joy into the world. It instantly tells others that you are glad to see them, that they are important and you are approachable.”

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“Accompanied with good eye contact, a smile serves as an immediate icebreaker to warm up relations and turn a stranger into a friend.”

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“Smiling is truly one of the most generous gifts you can give to another. You never know when your smile may inspire the sad, encourage the hopeless, heal a heart, or change someone's world for the better.”

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“Smiling reduces blood pressure by lowering the stress-inducing hormones, such as adrenaline and cortisol. As my mother, who is now in her eighties, navigates the challenges of aging, her mantra has become, “Keep moving and keep smiling.” She has observed the rapid decline of her friends who haven’t. She is striving to stay strong, happy, and vital; her desire to smile is helping her to live a healthier, more satisfying, and longer life.”

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“Research has shown that smiling releases endorphins—the happy hormones that shift your physiology for improved well-being. When you smile and your eyes crinkle, your body releases chemicals that change the chemistry of your brain, lifting spirits, and reducing pain. Even when it is hard to smile and you are forcing it, positive changes take place in your physiology.”

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“As the saying goes, "Smile and the world smiles with you, cry and you cry alone.” Smiling is a universal symbol of happiness that transcends language and communication challenges.”

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Book:The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
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“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible to express its effect on others in words.”

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“No matter your age, a smile makes you look and feel better. People spend billions of dollars every year to get pumped, pulled, tucked, and tweaked in hopes of being more beautiful. But there is nothing like a genuine smile to transform your appearance and provide an instant facelift.”

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