“I was the chief executive once, I've been there. My recommendation to anybody is don't go backwards.” ChiefsExecutivesBackwardsRecommendationsChief Executives Author:Stuart Rose
“I'd go mad if I didn't have things to make me laugh.” IfsLaughingMadMake Me Laugh Author:Stuart Rose
“As retail goes through a fundamental shift into the digital world, I believe Ocado's model and the high standards of customer service it provides will see it emerge as a powerful online player.” WorldBelieveI BelievePowerfulPlayerModelsStandardsFundamentalsCustomersDigitalOnlineRetailHigh StandardsDigital World Author:Stuart Rose
“I am absolutely a free marketeer and I believe the creation of wealth is a good thing and anyone who doesn't really needs to have their head examined - otherwise where are we going to get the schools, the roads, the universities, the third runway, dare I say it?” NeedsBelieveSchoolI BelieveWealthCreationThirdsGood ThingsUniversityDareFree MarketRunway Author:Stuart Rose
“I am the largest market shareholder of clothing in the UK and I am not a destination shop for food. If the clothing market is affected - and it has been - and I hold my market share mathematically, then fine, I am doing no worse than the market is doing, which is exactly the case, but I'm losing revenue.” IfsHas BeensCasesShareFineLosingShopsDestinationAffectedClothingsRevenueShareholders Author:Stuart Rose
“I've been an employee all my life. Would I wish, if I could rewind it, to have gone down a different route? Possibly, but I've had a great time. Anyway I'm not ruling it out; I could still buy a business.” IfsStillsDifferentWishGoneIf I CouldEmployeeRoutesRulingGreat TimesHad A Great TimeRewind Author:Stuart Rose
“If you are not online, people look at you askance. I think in three to four years' time people will look equally askance at you if you haven't got the ability for consumers to buy what they want, where they want and how they want.” PeopleIfsThinkingWantYearsLooksThreeAbilityFourHavensConsumersOnlineFour Years Author:Stuart Rose
“If you wait for customers to tell you that you need to do something, you're too late. Good business leaders should be half a step ahead of what customers want, i.e. they don't actually quite know they want it. That's what innovation's about. With Plan A, we didn't wait for the consumers to tell us.” IfsKnowsWantNeedsShouldWaitingHalfLeaderStepsPlansLateInnovationCustomersConsumersToo LateBusiness LeadersGood Business Author:Stuart Rose
“Listen, it's not nice to have your mum kill herself, that is difficult. But at the end of the day, it happened a long time ago. My mother was, I hope, not the reason that I have been successful. It's not as simplistic as 'My mum killed herself; I've got to prove myself.' I was very lucky that my parents took an interest in me...” LongHas BeensEndsReasonMotherParentDifficultInterestSuccessfulNiceHappenedLuckyProveLong TimeThe End Of The DayMumLong Time AgoProve MyselfYour Mum Author:Stuart Rose