“You need to simplify the value proposition in the company's metrics for success on a whiteboard.” Quote by Keith Rabois
“The key metric of whether you've succeeded is what fraction of your employees use that dashboard everyday.” UseKeysEverydayEmployeeFractionsMetricsDashboards Author:Keith Rabois
“As the company scales, everybody is not going to get invited to every single meeting, but they're gonna want to go to every meeting.” WantCompanyMeetingsScalesInvited Author:Keith Rabois
“The way you scale that is you create notes for every meeting and send it to the entire company.” WayCompanyMeetingsNotesScales Author:Keith Rabois
“You kinda want to look for the anomalies. You don't actually want to look for the expected behaviour.” WantLooksExpectedBehaviourAnomalies Author:Keith Rabois
“Most people would agree that the details matter when it faces the user. But where the real debate is on things that don't face the user.” PeopleRealMatterFacesAgreeDetailsDebateUsers Author:Keith Rabois
“The office environment that people live in and work in, dictates your culture and how people make decisions.” PeopleCultureDecisionEnvironmentOffice Author:Keith Rabois
“Ultimately, I don't believe that you can build a company without a lot of effort, and that you need to lead by example.” NeedsBelieveEffortCompanyExampleDon't Believe Author:Keith Rabois
“I don't believe ever in shared office spaces. Peter talks a little bit about this, every good startup is a cult. It's very hard to create a cult if you're sharing space with people.” PeopleIfsBelieveLittlesHardBitsSpaceOfficeLittle BitDon't BelieveVery GoodPeterCultOffice Space Author:Keith Rabois
“I walk into a company office and I can tell often whether I'm gonna invest, as soon as I walk in.” I CanWalksCompanyOffice Author:Keith Rabois
“Treat customer support as a product.” SupportProductsTreatsCustomersCustomer Support Author:Keith Rabois