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Quote by Jay Baer

“If you want to measure social media ROI, stop wasting your time doing software demos and attending webinars. Just figure out what you want to track, where you can track it, think about both current customers and new customers, and go do it.”

Quote by Jay Baer

Author

Jay Baer is a renowned customer experience and digital marketing consultant. Born on September 29, 1969, he has over 20 years of industry experience. Baer is known for his expertise in social media and customer service, and has authored best-selling books such as 'Hug Your Haters'. more

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