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Quote by Tom Peters

“Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!”

Quote by Tom Peters

Author

Tom Peters, born on November 7, 1942, is a renowned writer known for his works in the fields of business management and personal development. His unique perspective and in-depth analysis have made a significant impact on global business practices. more

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