“Think of punching back and boundary-setting tactics as a flattened S-curve: you’ve accelerated up the slope of a negotiation and hit a plateau that requires you to temporarily stop any progress, escalate or de-escalate the issue acting as the obstacle, and eventually bring the relationship back to a state of rapport and get back on the slope. Taking a positive, constructive approach to conflict involves understanding that the bond is fundamental to any resolution.”
Quote by Chris Voss
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Never Split the Difference: Negotiating As If Your Life Depended On It
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“Caring too much for someone who doesn't care for you can make you emotionally drained too.”
“The issues that you avoid harm your relations more than the issues you fight over.”