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The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

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Susan C. Young

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“Susan RoAne is the bestselling author of How to Work a Room: The Ultimate Guide to Making Lasting Connections in Person and Online. She is known worldwide as the Mingling Maven and is a respected expert, author, and keynote speaker on networking, connecting, and conversations. In her book, she shares the roadblocks and remedies to help people become savvy socializers and succeed at networking. She recently shared with me that putting labels on personality styles can sometimes create bias and limitations. She said, “We've spent so much time crystallizing our differences that it can be to our detriment. It is more important to simply engage with people on a respectful and authentic level.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Being a conversational chameleon allows you to do that. One day I may be speaking to the CEO of a global company and the next to my four-year-old nephew. Just as you would not talk to your eighty-year-old grandmother the same way you would talk to a twenty-three-year-old co-worker, adapt your own behavior to the person with whom you are speaking.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Don't be a reflection of your depression, your dark, or your ugly. Reflect what you want. Your light, your beauty, & your strength. Aspire for greatness - reflect who you are; not which deficits you maintain. Showcase the hidden treasures.”

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“Understanding Personality Styles Helps You: • Communicate more easily with others by understanding their perspectives. • Adapt your behavior to resonate with others. • Develop deeper levels of compassion, patience, and communication. • Deliver personalized customer service. • Build trust and rapport faster. • Nurture existing relationships. • Make more sales. • Feel more confident networking. • Realize that people behave the way they do for their reasons, not yours. • Appreciate the diversity of teammates, family members, friends, and work groups. • Unify your teams and get the best out of your people by focusing on their strengths, aligning their styles with their assigned positions, and knowing how to motivate and reward them.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungSpeaker Susan YoungEmployee EngagementFirst Impressions QuotesMotivational Leadership SpeakerHire Keynote SpeakerIntrovert Or ExtrovertPersonality Styles
Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Effective communication requires an elevated level of self-awareness, and desire to understand and appreciate one another.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungSpeaker Susan YoungEmployee EngagementFirst Impressions QuotesMotivational Leadership SpeakerHire Keynote SpeakerIntrovert Or ExtrovertPersonality Styles
Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“As you move forward in life, seek to build upon your understanding of our communication and personality differences so that you are well-prepared to arrive and thrive in your first (and lasting) impressions.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungSpeaker Susan YoungEmployee EngagementFirst Impressions QuotesMotivational Leadership SpeakerHire Keynote SpeakerIntrovert Or ExtrovertPersonality Styles
Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“The Gift of Gab She continued by saying, “Many people dismiss small talk as being a waste of time. If you think small talk is not worthy of your time you are making a big mistake. It is actually one of the best ways for you to get to know someone. Don’t be afraid to share a little bit about yourself so that you give another person enough information to ask questions. Small talk is the biggest talk we do.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungSpeaker Susan YoungEmployee EngagementFirst Impressions QuotesMotivational Leadership SpeakerHire Keynote SpeakerIntrovert Or ExtrovertPersonality Styles
Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“My man Daniel sees twenty patients a day, many of whom he has never met before their appointment. With only fifteen to twenty minutes to spare, he has no choice but to use the gift of gab to connect quickly. He said, “Small talk is easier than big talk, especially with someone you do not know. It is an easy stepping stone to help you break the silence for more comfortable conversation. This initial form of communication opens the door for big talk.” Find ways to start small talk with new people and they will be impressed by your friendly disposition and sincere interest.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungSpeaker Susan YoungEmployee EngagementFirst Impressions QuotesMotivational Leadership SpeakerHire Keynote SpeakerIntrovert Or ExtrovertPersonality Styles
Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“The Swiss psychiatrist Carl Jung (1875-1961) first introduced the concept of "synchronicity" to describe the meaningful coincidences which occur in our lives and connect us all in our humanity.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“The synchronicity found in nature extends to the rhythm and patterns in our relationships; it explains how random events can come together to achieve harmony, flow, and order. Similarly, social synchronicity plays a large role in the art of constructive communication by helping us understand how social patterns can positively impact our relationships.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungSpeaker Susan YoungEmployee EngagementFirst Impressions QuotesMotivational Leadership SpeakerHire Keynote SpeakerIntrovert Or ExtrovertPersonality Styles
Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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