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“while the executive should give every possible value to the information of the specialist, no executive should abdicate thinking on any subject because of the expert. The expert's information or opinion should not be allowed automatically to become a decision. On the other hand, full recognition should be given to the part the expert plays in decision making.”

“The whole difficulty I think that that we're facing now is the question of who is going to ensure that corporations are accountable. The problem with leaving it to activists and non-governmental organizations-even with the tool of the Internet at their disposal-is that those organizations and those people don't have the legal right to compel corporations to disclose information, and that is something that governments can do.”

“Governments can can send inspectors to companies. Governments can put legal requirements in place to disclose information that consumers and workers and other interested people need. Non-governmental organizations don't have that legal power and to me, that's what imposes substantial limitiations on how far we can go with trying to keep corporations accountable though non-governmental measures.”

“Never before has information been so important, to governments and businesses alike. And please don't imagine that some of you gathered here today may be less concerned than others. Globalization means that the "butterfly effect" is everywhere at work. The mistakes of a stockbroker in Singapore or the collapse of the Baht in Bangkok, the decisions of a Finnish industrial concern, or what the Governor of Minas Gerais in Brazil decides to do about his State's debt, have had consequences for the world as a whole.”

“What makes a media company successful is how it copes with competitive markets in which people have a choice. Competition today is at a more intense level than it has ever before been because the barriers to providing information in the virtual world are so low and the choice of provider nearly infinite.”