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Emotional Quotes

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Emotional Quotes

“Forcing your employees to follow required steps only prevents customer dissatisfaction. If your goal is truly to satisfy, to create advocates, then the step-by-step approach alone cannot get you there. Instead, you must select employees who have the talent to listen and to teach, and then you must focus them toward simple emotional outcomes like partnership and advice....Identify a person's strenths. Define outcomes that play to those strengths. Find a way to count, rate or rank those outcomes. And then let the person run.”

“Once you learn what the disease or physical block has to teach you and finally let go of the emotional issues stored in the cells, then, and only then, can real healing begin on all levels - emotional, spiritual and physical.”

“I think a huge part is how we're socialized growing up to see our value and worth as being tied into a relationship and how our culture teaches us a distorted sense of romantic love - can't live without you, can't breathe without you, I'll die without you. As teenage girls we believe that level of emotional intensity and dramatics equates with real love. We're also taught that if we date lots of people, then we're sluts, so at an early age we put all our eggs into one basket, so to speak, and concentrate on "the one".”

“Part of me loves and respects men so desperately, and part of me thinks they are so embarrassingly incompetent at life and in love. You have to teach them the very basics of emotional literacy. You have to teach them how to be there for you, and part of me feels tender toward them and gentle, and part of me is so afraid of them, afraid of any more violation.”