Browse 447 quotes about Motivational Speaker Susan Young.
“Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person’s body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Early in my sales career, various sales trainers taught our teams how to use matching and mirroring to build rapport and earn trust with our clients. When done well, it would inevitably help us improve customer service and closing ratios. It was not encouraged as a deceptive sales practice to manipulate, but rather a subtle way to make a great first impression and connect on a meaningful level.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“By mirroring, speaking, and moving in tandem with my clients, I provided them with a sense of familiar comfort and ease which helped us work well together. When they leaned forward, I would lean forward. When they crossed their arms, I would cross my arms. When they began speaking slowly and quietly, I would do the same. These subtle actions help to us to communicate more effectively.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Like everything else in our world, we too are energy. Each one of us is an energy being releasing our own distinctive energy signature that is perceptible to others by way of our choices, perceptions, behaviors, attitudes, and physical cues.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Energy is contagious and infectious and whether it is the good kind or the bad kind—other people feel it.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“One of the most compelling things about you is the energy you put forth—whether it is positive, negative, or neutral. And that is only the beginning.”
Source: The Art of Preparation: 8 Ways to Plan with Purpose & Intention for Positive Impact
“The way you walk, talk, stand, and carry yourself sends messages to others that can attract or repel, encourage or discourage, and impress or depress.”
Source: The Art of Preparation: 8 Ways to Plan with Purpose & Intention for Positive Impact
“Using your body language to your advantage can not only improve how others perceive you, but can raise your own levels of confidence, competence, and self-esteem.”
Source: The Art of Preparation: 8 Ways to Plan with Purpose & Intention for Positive Impact
“Being mindful of your body movement, facial expressions, voice tone, gestures, orientation, postures, and touch will help you project personal excellence for transforming your communications with others.”
Source: The Art of Preparation: 8 Ways to Plan with Purpose & Intention for Positive Impact
“We live in a universe made up of energy. The energy that binds, as it whirls and swirls physical atoms, exists at varying levels of vibration and frequency.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Science proves that what appears to be solid is simply moving at a slower rate. Whereas, what is moving, grooving, and flowing, has a higher rate of vibration. We as humans work the same way.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“At networking events, I am a heat-seeking missile for happy, vibrant people. With experience and practice, you can develop a sixth sense about whom to approach and of whom to be wary. I'm drawn to people with positive energy. I would rather be lifted up than pulled down. Wouldn’t you?”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Imagine how your positive attitude feels when you are enjoying a fabulous day—the sky is blue, the grass is green, the birds are singing—and all is right in your world. You are filled with boundless energy and joyful optimism. Life is great! And then . . . you cross the path of an energy vampire whose low vibe and toxic energy drains out every bit of yours—pulling you down.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“The difference between a positive attitude and a negative attitude can be measured by its level of energy, both inwardly and outwardly.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Throughout your life you will meet thousands of people, but every once in a while, you feel instant chemistry with a person and connect immediately. It is like meeting an old friend or returning home again. Your relationship enjoys easy compatibility and commonality. Not only can you sometimes finish each other’s sentences, but regardless of how much time may pass, you can reunite and start up wherever you left off.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Ask anyone who has ever fallen in love at first sight and they will tell you—their mutual chemistry created an instant attraction. We have all known friends who went on a first date and knew instantly that they would spend the rest of their life with that person. Or, they knew instantly there was no chance because there was no chemistry at all.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Unfortunately, while people may be considerate with their illness, they often lack the same consideration with their bad attitudes, not thinking twice about spewing their negative energy on everyone around them and making others sick in the process. Talk about making a bad impression, much less setting you up for an unfavorable outcome!”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“We prefer to be around others who bring out the best in us and make us feel good, don’t we? Customers want to do business with people who make them feel valued, appreciated, and happy.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Bringing a great attitude with positive energy is one of the best strategies you can have for your personal and professional success. Matching our energy with another person’s will help us build rapport and relationships more easily.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“We are all wired with a natural propensity to learn, grow, and expand. Think of the positive things that make you happy, bring you joy, deepen your understanding, and make you feel wonderful. These things enlarge and grow with positive energy, don’t they? The opposite is true as well; negative things make us feel stressed, sad, angry, or overwhelmed. They leave us feeling depleted and contracted.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“ASK YOURSELF: Who are the people you are drawn to who bring out the best in you? How do they make you feel? Is your positive energy doing the same thing for others?”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Upbeat people make us feel appreciated, important, and fantastic. These are the folks who expand and warm us with their positive energy.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“The Broaden-and-Build Theory in Positive Psychology suggests that positive emotions initiate upward spirals of positivity which contribute to our optimal well-being. It is no wonder positive people are more likely to make a positive impact!”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“People who cast a negative energy can make us feel doubtful, devalued, and disrespected. In response, we contract and are left cold as our awesome energy evaporates in their shadow. Downward emotional spirals ensue.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“A light-hearted point to consider: Do you know the number one reason a man falls in love with a woman? Because of how she makes him feel about himself. Do you know the number one reason a man falls out of love with a woman? Because of how she makes him feel about himself! It is the same reason! When you inspire and motivate another person through your positive energy, they want you to stick around!”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“How we feel with someone—if they improve our mood or cause our heart to sink—can determine the health of the relationship. How do you feel around them? It's a simple measurement tool.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Instant chemistry feels great! It is a raw, organic emotion. The art and science of relationship chemistry is still a mystery to me, but it is always a delight when it happens. You certainly know when you feel it, and that sizzle begins many a new relationship.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Is chemistry a biological reaction which supports the propagation of our species? Or is it simply about being excited to find someone with mutually shared values, passions, interests, or experiences? Or is it because you have the same energy, vibrate at the same frequency, or share the same attitude? Regardless of how it happens, a robust and healthy chemistry is always a nice surprise and something to be celebrated.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“It's a fact. We are magnets who attract whatever we are being. When we emit positive energy, thoughts, feelings, and vibrations, we attract more positives to us. When we emit negative energy, thoughts, feelings, and vibrations, we attract more negatives.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“The "Law of Attraction" simply states: “What you think about, you bring about.” Whatever you focus on will expand and attract more of the same. Whatever you are putting out there is usually what you are getting back. So, if you don’t like what you’re getting, you’ve got to change what you are giving.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Without even realizing it, we magnetize people, opportunities, and outcomes. Many people continue to attract dysfunctional folks who bring trauma, drama, crisis, and negativity and then wonder why they are so miserable. Be cognizant of how you’re being because it is most certainly attracting what you’re receiving.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Cheri Davis is a fun, energetic, positive, and beautiful friend. We both share a vibrant and positive energy which is a rare and wonderful quality. No matter what is going on in the world, we have a magic ability to energize each other and make the day better simply by speaking. She once said to me, “Susan, our low is most people's high.” Indeed. We will not always match the energies of others, and when theirs is lower than ours, that can be a very good thing!”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Emotion is energy in motion; therefore, different states of mind, perceptions, and feelings can all result in different electromagnetic frequencies. How can you elevate your enthusiasm and energize your life?”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“What saps your energy and drains your strength? If it makes you feel bad on the inside, it will make those around you feel bad too! Don’t be the energy vampire whom people want to avoid.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Fuel Your Ride with Positive Energy. Having desire, vision, and focus will help you turn your bus in the right direction, and positive energy is needed to take you where you want to go.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Throw out and discard all negative energy that comes your way and find the positives in the situations. You may be having a bad day at work or a lot to do, but be thankful you have a job to go to while many others do not. Always fuel your life with positive energy if you want to be successful.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Guard your energy by setting boundaries, just saying 'no," and limiting your interactions with people who drain you. The measure—how do they make you feel?”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Access your joy within; feel and focus on it, allowing it to expand to fill your entire being.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Use positive affirmations to shift your mindset and re-train your brain for positivity.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Be in the Now Moment—don’t squander your energy on a past you can’t change or a future which has not yet happened.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“What makes one person approachable and another one not? That simple difference alone can make or break your success in your life, in your relationships, and in your career.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Approachability is a crucial way of being that empowers you with an extraordinary edge to make a great first impression, invite interaction, build rapport, and win friends.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Don't you love meeting an approachable person? They roll out the proverbial “welcome mat.” Their energy and engaging openness make us feel safe. They project the messages, “I'm so glad to meet you. I like you. Tell me more about you. I'm so glad that you're here,” without even saying a word.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“We’ll Leave the Light on for You! This Motel 6 slogan has been a successful marketing strategy for years because of its warm invitation and friendly welcome. They know that the comforts of home appeal to us all.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Think of the communication that takes place in your own life on a continuous basis—at home, at work, with friends, and beyond. When you actively listen to people, you enhance communication.”
Source: The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
“Through the years, I have heard that the average person speaks at about 150-160 words per minute, but can listen at a rate of about 1,000 words per minute. What is going on during all that extra mind time?
• Our minds are racing ahead and preparing for the next thing we are going to say.
• We are preoccupied with other thoughts, priorities, and distractions.
• Our subconscious filters are thumbing through our database of memories, judgments, experiences, perspectives, and opinions to frame how we are going to interpret what we think someone is saying.”
Source: The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
“While active listening is crucial for optimal communication, we are faced with a dilemma which can perplex even the sincerest and engaged of individuals.”
Source: The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
“You can have the perfect message, but it may fall on deaf ears when the listener is not prepared or open to listening.
These listening "planes" were first introduced by the American composer Aaron Copland (1900-1990) as they pertain to music . . .
1. The Sensual Plane: You’re aware of the music, but not engaged enough to have an opinion or judge it.
2. The Expressive Plane: You become more engaged by paying attention, finding meaning beyond the music, and noticing how it makes you feel.
3. The Musical Plane: You listen to the music with complete presence, noticing the musical elements of melody, harmony, pitch, tempo, rhythm, and form.”
Source: The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
“To make matters even more complicated, research has shown that we remember only 25-50 percent of what we hear. This inclination not only compromises our connection with another person, but we can fail to retain vital information. All this evidence demonstrates that it is imperative that we intentionally pay closer attention and strive to become an in-depth listener.”
Source: The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
“UN-Impressives of the Poor Listener
• Thinking about what you should have done, could have done, or need to do.
• Allowing your emotional reactions to take over.
• Interrupting the person talking.
• Replying before you hear all the facts.
• Jumping to conclusions and making assumptions.
• Being preoccupied with what you're going to say next.
• Getting defensive or being over-eager.
• One-upmanship—feeling the urge to compete and add something bigger, better, or more significant than what the speaker has to share.
• Imposing an unsolicited opinion.
• Ignoring and changing the subject altogether.”
Source: The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact