“Twere better to be born a stone Of ruder shape, and feeling none, Than with a tenderness like mine And sensibilities so fine! Ah, hapless wretch! condemn'd to dwell Forever in my native shell, Ordained to move when others please, Not for my own content or ease; But toss'd and buffeted about, Now in the water and now out.” FeelingsMovingWaterBornMy OwnForeverMinesFinePleaseShapesStonesEaseNativeTendernessShellsSensibilityTossOysters Book:The Works of William Cowper: His Life, Letters, and Poems ; Now First Completed by the Introduction of Cowper's Private Correspondence Source: The Works of William Cowper: His Life, Letters, and Poems ; Now First Completed by the Introduction of Cowper's Private Correspondence
“With support jobs moving to China and India, it's not surprising that English-speaking countries' top frustration revolves around the difficulty of understanding customer service representatives. However, even if the level of customer service is exceptional, the extent to which poorly-understood accents trump quality of service speaks to English-speaking customers' growing intolerance of non-native speech, more so than in other countries.” IfsCountryJobsMovingSpeakUnderstandingLevelsQualitySupportGrowingTrumpSpeechUnderstoodIndiaDifficultyChinaCustomersNativeFrustrationSurprisingIntoleranceRepresentativesOther CountriesAccentsExceptionalEnglish SpeakingChina And India Author:Bob Hayes