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Willing Quotes

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Willing Quotes

“Imagine if somebody were to really sit down with Osama bin Ladin and say, 'Listen man, what is it that you're so angry at me about that you're willing to have people strap bombs to themselves, or get inside of airplanes and fly them into buildings?' That would be the miracle if we can get, sit down and talk to our enemies and find a way for them to hear us.”

“Unless you are building a new company from the ground up and can install caring as your businesses' cornerstone, you have to be willing to embark on a completely cultural overhaul so that, like a local mom and pop shop, every employee is comfortable engaging in customer service, and does it authentically.”

“Treatment is not now available for almost half of those who would benefit from it. Yet we are willing to build more and more jails in which to isolate drug users even though at one-seventh the cost of building and maintaining jail space and pursuing, detaining, and prosecuting the drug user, we could subsidize commensurately effective medical care and psychological treatment.”

“The only way we really create change is to enter any situation with the humility to listen and to recognize the world as it is, and then the audacity to dream what it could be, to have the patience to start and let the work teach you, to be willing to lead when you need to lead, and to listen. To have a sense of generosity and empathy, but not over-empathy, because accountability is so critical to building solutions that work.”