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Denise Wilkerson Biography

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“Surface interviewing means you don’t fully dive in with questioning this individual. You meet your candidate; they seem nice, and you never get around to fully understanding what makes them tick, their career goals, background, and accomplishments.”

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“Your role as an interviewer has a direct impact on each person you meet. Some candidates will be at a crossroad in their lives. Some candidates may want to make a career move. Others not so much. Some, through displacement or termination, have been placed in a position in which they are forced to make a change. We have all been there, whether through our own choice or the choice of someone else. We are forced into making a change, and change can be scary.”

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“As a manager, you have the potential to create a fire—passion—in others, but to do this, first, we have to create a spark. Think of the Fourth of July. People gather to watch the sky light up with beautiful fireworks. It’s fun watching a child gaze into the dark sky to see it light up with a spectrum of colors. And how much fun are sparklers, right? From sparklers to rockets, fireworks have one thing in common—they start with a spark. They are ignited! This spark allows each firework to leave the ground and explode, and thereby create joy for all those watching. Sometimes fireworks are beautiful, but if not done correctly they can just fizzle out. Consider yourself a pyro-technician of people. A pyro-technician is the person responsible for the safe storage, handling, and functioning of fireworks and some explosives. As managers, you are in charge of the safe storage, handling, and functioning of the people you supervise. The fireworks you see will be displayed in your employee’s attitudes. When an employee is fizzling out, we call this burnout and it can happen to any employee, even yourself. You need to be able to recognize it.”

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