“Without doubt, there are lots of ways to measure the pulse of a business. But if you have employee engagement, customer satisfaction, and cash flow right, you can be sure your company is healthy and on the way to winning.” IfsWayWinningCompanyDoubtHealthyFlowSatisfactionCustomersEmployeeEngagementCashPulseEmployee EngagementCustomer SatisfactionCash Flow Author:Jack Welch
“Trying to get people to face reality and see the world the way it really is is an absolutely critical aspect of leadership, in my view.” PeopleWorldWayTryingRealityFacesViewsAspectCritical Author:Jack Welch
“I believe that in any initiative, you can't have a flavor of the month. When you believe something is profound in a company, you can not be a logical leader. You have to go to the lunatic fringe. There is no way that logic is what you need to change people.” PeopleWayNeedsBelieveI BelieveCompanyLeaderMonthsLogicProfoundLogicalInitiativeCan NotFlavorFringeLunaticNeed A ChangeYou Need To ChangeFlavor Of The Month Author:Jack Welch
“One of the ways we'll know that Work-Out has been successful is that my style of leadership will no longer be tolerated in this company.” KnowsWayHas BeensCompanySuccessfulStyleWork Out Author:Jack Welch
“The secret of success is changing the way you think.” ThinkingWaySecretSecret To Success Author:Jack Welch
“Innovation is not a big breakthrough invention every time. Innovation is a constant thing. But if you don't have an innovative company [team], coming to work everyday to find a better way, you don't have a company[team]. You're getting ready to die on the vine. You're always looking for the next innovation, the next niche, the next product improvement, the next service improvement. But always trying to get better.” IfsWayTryingBigsDiesNextCompanyTeamReadyProductsInnovationConstantEverydayImprovementInventionGet BetterInnovativeBreakthroughAlways TryingBetter WaysNicheVinesReady To Die Author:Jack Welch
“What Sam Walton did was to go into one of the most mature industries of all and find a way to make it grow, grow, grow, double-digit, month after month, year after year. He did it by innovation, customer focus, and above all, speed.” WayYearsGrowsFocusMonthsIndustryInnovationCustomersSpeedMature Author:Jack Welch
“Trust is enormously powerful in a corporation. People won't do their best unless they believe they'll be treated fairly. The only way I know how to create that kind of trust is by laying out your values and then walking the talk. You've got to do what you say you'll do, consistently, over time.” PeopleKnowsWayBelieveKindValuesPowerfulKnow HowWalkingTreatedCorporationsConsistently Author:Jack Welch
“The essence of competitiveness is liberated when we make people believe that what they think and do is important - and then get out of their way while they do it.” PeopleThinkingWayInspirationalBelieveImportantEssenceLiberatedCompetitiveness Author:Jack Welch
“Out-innovating them is the way to beat China. And to do everything that we do in this country to support innovative policy, that drives innovation and new products and more jobs and creates jobs. You can't - you can't put a wall up around here. We tried that in the '30s. It didn't work.” WayCountryJobsSupportPolicyProductsWallBeatsInnovationChinaInnovativeNew ProductsWalls Up Author:Jack Welch
“The best way to support dreams and stretch is to set apart small ideas with big potential, then give people positive role models and the resources to turn small projects into big businesses.” PeopleWayGivingIdeasDreamBigsTurnsLeadershipRolesSupportProjectsModelsResourcesBest WayRole ModelsBig BusinessPositive Role ModelSmall Ideas Author:Jack Welch
“Any company trying to compete...must figure out a way to engage the mind of every employee.” WayTryingMindCompanyFiguresEmployee Author:Jack Welch
“I’ve learned in a hundred ways that I rarely regretted acting but often regretted NOT acting fast enough.” WayEnoughActingHundredI've Learned Author:Jack Welch