“You never know how diverse your career can be. I think it's wonderful. My life has always been the next page, not the last page.” ThinkingKnowsLastsNextCareersKnow HowWonderfulPagesDiverse Author:Jack Welch
“One of the ways we'll know that Work-Out has been successful is that my style of leadership will no longer be tolerated in this company.” KnowsWayHas BeensCompanySuccessfulStyleWork Out Author:Jack Welch
“You have no right to be a leader if someone who works for you doesn't know where they stand.” IfsKnowsLeader Author:Jack Welch
“The quality of an idea does not depend on its altitude in the organization...An idea can be from any source. So we will search the globe for ideas. We will share what we know with others to get what they know. We have a constant quest to raise the bar, and we get there by constantly talking to others.” KnowsDoeIdeasQualityTalkingShareSourceDependsOrganizationRaisesConstantBarsQuestsGlobesRaising The Bar Author:Jack Welch
“Too many people believe that one big, public success will solve their self-confidence problems forever. That only happens in the movies. In real life, the opposite strategy is what works. Call it the small victo-ries approach. In time you will discover that all failing really does teach you something you needed to know- so you can regroup and stretch again, with ever more...nerve.” PeopleKnowsBelieveDoeRealSelfProblemBigsHappensTeachForeverFailingNeededApproachOppositesStrategySolveSelf ConfidenceReal LifeNerves Author:Jack Welch
“Trust is enormously powerful in a corporation. People won't do their best unless they believe they'll be treated fairly. The only way I know how to create that kind of trust is by laying out your values and then walking the talk. You've got to do what you say you'll do, consistently, over time.” PeopleKnowsWayBelieveKindValuesPowerfulKnow HowWalkingTreatedCorporationsConsistently Author:Jack Welch
“You got to be rigorous in your appraisal system. The biggest cowards are managers who don't let people know where they stand.” PeopleKnowsManagersCowardAppraisal Author:Jack Welch
“Public hangings are teaching moments. Every company has to do it. A teaching moment is worth a thousand CEO speeches. CEOs can talk and blab each day about culture, but the employees all know who the jerks are. They could name the jerks for you. It's just cultural. People just don't want to do it.” PeopleKnowsWantInspirationalMomentsCultureNamesCompanyTeachingThousandSpeechEach DayEmployeeCeoJerk Author:Jack Welch
“We know where most of the creativity, the innovation, the stuff that drives productivity lies - in the minds of those closest to the work.” KnowsMindMotivationalLyingMotivationStuffWorkCreativityPositiveInnovationProductivityClosest Author:Jack Welch
“We know where most of the creativity, the innovation, the stuff that drives productivity lies-in the minds of those closest to the work. It's been there in front of our noses all along while we've been running around chasing robots and reading books on how to become Japanese-or at least manage like them.” KnowsMindBookRunningLyingReadingStuffBusinessCreativityFrontsInnovationProductivityManageNosesWorking ItReading BooksClosestRobotsChasing Author:Jack Welch
“There are only three measurements that tell you nearly everything you need to know about your organization's overall performance: employee engagement, customer satisfaction, and cash flow...It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.” KnowsNeedsBelieveLongRunningThreeWinningCompanyAchieveFlowPerformancesOrganizationSatisfactionAppreciationMissionsCustomersEngagedEmployeeEngagementCashLong RunsMeasurementEmployee EngagementCustomer SatisfactionCash FlowGreat PerformanceEmployee InspirationalMotivate EmployeesEmployee RecognitionGreat Employee Author:Jack Welch
“Every employee, not just the senior people, should know how a company is doing.” PeopleKnowsShouldCompanyKnow HowTeamBuildingEmployeeSeniorTeam Building Author:Jack Welch
“As leaders, we owe it to every employee to let them know where they stand in the organization.” KnowsLeaderOrganizationEmployee Author:Jack Welch
“Take time to get to know people. Understand where they are coming from, what is important to them. Make sure they are with you.” PeopleKnowsImportantTake Time Author:Jack Welch
“Keep learning; don't be arrogant by assuming that you know it all, that you have a monopoly on the truth; always assume that you can learn something from someone else.” KnowsLearningAssumingArrogantMonopolyKnow It AllKeep Learning Author:Jack Welch
