Quotessence
Home / Authors / Karen Martin

Karen Martin Quotes

Author

Filter quotes by topic

AllValue Stream MappingCollabraspace Book ClubBprContinuous ImprovementKaizenLeanProcess DesignProcess ImprovementReengineeringSix SigmaToyota

Famous Karen Martin Quotes

“You're a step ahead when you conclude the mapping activity with leaders from across the organization, show them how the team intends to make process, and obtain their public commitment to support the plan.”

Value Stream MappingCollabraspace Book Club
Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
Create image

“the value stream map looks at the high level activities that transform a request into some sort of deliverable . . . the purpose of value stream mapping is to design a strategic improvement plan that will be executed over a period of time; it's not designed to address problems at a detailed level”

Value Stream MappingCollabraspace Book Club
Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
Create image

“designing the ability to operate with fewer customer complaints, less firefighting, and reduced interdepartmental tension brings tremendous hope to leaders and their staffs who may be feeling the pressure from an underperforming value stream.”

Value Stream MappingCollabraspace Book Club
Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
Create image

“the facilitator's role shifts from a coach who helps a team uncover and analyze "What is"-a left-brain activity-to a coach who inspires a team to innovate and design "what could be"-a right-brain activity.”

Value Stream MappingCollabraspace Book Club
Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
Create image

“Embracing value stream thinking is a mark of an organization that has successfully shifted from siloed thinking (what's best for me and my team?) to holistic thinking (what's best for the customer and the company?)”

Value Stream MappingCollabraspace Book Club
Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
Create image

“ways to achieve flow . . . include shifting previously consecutive processes to parallel activities, combining tasks to reduce handoffs (which may require cross-training, resequencing, or repatterning work so that downstream recipients can so more effective work), resequencing work, and creating service-level agreements between internal suppliers and customers, to name a few.”

Value Stream MappingCollabraspace Book Club
Book:Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
Create image