“The fundamental issue is: In the world of the Internet, is there a place for a packager of services? Does the customer want to go surf the Net and go to every one of 50,000 Web sites? Or will people pay a reasonable amount for somebody to go out and preselect and package what they want? My guess is they will both coexist.” PeopleWorldWantDoePayIssuesAmountInternetFundamentalsCustomersReasonableSitePackagesSurfCoexist Author:Lou Gerstner
“The Internet is ultimately about innovation and integration, but you don't get the innovation unless you integrate Web technology into the processes by which you run your business.” RunningProcessTechnologyInternetInnovationIntegrationIntegrating Author:Lou Gerstner
“The networked world offers the promise that maybe the information technology industry will start to, for the first time in a decade or so, address CEO-level issues.” WorldFirstsLevelsTechnologyIssuesInformationIndustryPromiseOffersFirst TimeDecadesAddressesCeoInformation Technology Author:Lou Gerstner
“The world is full of CEOs that think that just because they write a memo or they write a letter inside an annual report or they give a little video speech that gets sent around the company, they think that's what's really going to affect employees.” ThinkingWorldGivingWritingLittlesCompanySpeechLettersVideoReportsEmployeeCeoAnnualsMemosAnnual Reports Author:Lou Gerstner
“We do not need Departments of Commerce, Labor, and Education; we need a single Department of Skills that will promote an integrated approach to global competitiveness.” NeedsSkillsApproachLaborDepartmentCommerceIntegratedCompetitiveness Author:Lou Gerstner
“What we believe is going to be very important is the delivery of traditional software and services and hardware over the Net. That's a form of electronic marketplace.” BelieveImportantFormTraditionalSoftwareMarketplaceDeliveryHardware Author:Lou Gerstner
“When a manufacturing company in Spain looks to IBM for a solution to a problem, they expect us to bring the best of IBM worldwide to it, not just the experience of IBM Spain.” LooksProblemCompanySolutionsSpainManufacturingSolution To A ProblemIbm Author:Lou Gerstner
“When I arrived at IBM, there were 'Team' signs all around. I asked, 'How do people get paid?' They told me, 'We pay people based on individual performance.” PeopleIndividualPayTeamPerformancesPaidIbmIndividual Performance Author:Lou Gerstner
