“I have more money than I am ever going to need. Financially, I'm fine for the next couple of hundred years.” NeedsYearsNextFineCoupleHundredMore Money Author:Michael O'Leary
“We need more people to go into business and fewer wasting our lives becoming bureaucrats and civil servants.” PeopleNeedsOur LivesBecomingServantFewerBureaucratsCivil Servants Author:Michael O'Leary
“The unions need to be taken on. British Airways is massively over-staffed and has got to get its costs down. . . . The problem for [chief executive] Willie Walsh is that the board of BA has no spine, no balls and no vision.” NeedsProblemVisionTakenCostBallsUnionsBritishChiefsBoardsAviationExecutivesAirlineSpineChief ExecutivesBritish Airways Author:Michael O'Leary
“Why does every plane have two pilots? Really, you only need one pilot. Let's take out the second pilot. Let the bloody computer fly it.” NeedsDoeTwoComputerPlanesAviationPilotsBloodyAirline Author:Michael O'Leary
“MBA students come out with: 'My staff is my most important asset.' Bullshit. Staff is usually your biggest cost. We all employ some lazy bastards who needs a kick up the backside, but no one can bring themselves to admit it.” NeedsImportantStudentsCostKicksLazyAssetsStaffBullshitMbaBacksides Author:Michael O'Leary
“People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told so.” PeopleKnowsNeedsSometimesCustomersOffensive Author:Michael O'Leary
