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Famous Philip Kotler Quotes
Source: Marketing Insights from A to Z: 80 Concepts Every Manager Needs to Know
“The most important thing is to forecast where customers are moving, and be in front of them.”
“The best way to hold customers is to constantly figure out how to give them more for less.”
Source: Marketing Insights from A to Z: 80 Concepts Every Manager Needs to Know
“The successful salesperson cares first for the customer, second for the products.”
“Every business is a service business. Does your service put a smile on the customer's face?”
“It is no longer enough to satisfy your customers. You must delight them.”
