“Marketing, and the whole firm, should devote extraordinary endeavour towards delighting, keeping for ever and expanding the sales to the 20 per cent of customers who provide 80 per cent.” ShouldWholeExtraordinaryMarketingCustomersFirmCentsExpandingEndeavour Book:The 80/20 Principle Source: The 80/20 Principle
“There is no shortage of time. In fact, we are positively awash with it. We only make good use of 20 per cent of our time.... The 80/20 principle says that if we doubled our time on the top 20% of activities, we could work a two-day week and achieve 60 per cent more than now.” IfsTwoFactsUsePrinciplesWeekAchieveActivityManagementOur TimeTime ManagementCentsPositivelyTwo DaysShortageShortage Of Time Author:Richard Koch
“The 80/20 principle - that 80 percent of result flow from just 20 per cent of the causes - is the one true principle of highly effective people.” PeopleCausesResultsPrinciplesPercentFlowCents Book:Living the 80/20 Way, New Edition: Work Less, Worry Less, Succeed More, Enjoy More Source: Living the 80/20 Way, New Edition: Work Less, Worry Less, Succeed More, Enjoy More