“Marketing, and the whole firm, should devote extraordinary endeavour towards delighting, keeping for ever and expanding the sales to the 20 per cent of customers who provide 80 per cent.” ShouldWholeExtraordinaryMarketingCustomersFirmCentsExpandingEndeavour Book:The 80/20 Principle Source: The 80/20 Principle
“If we want to sum up the theory of evolution by natural selection in two words, which have great relevance for all societies and businesses, we should simply remember: diversity works.” IfsWantShouldTwoRememberNaturalTheoryEvolutionDiversitySelectionRelevanceNatural SelectionTheory Of Evolution Book:The 80/20 Principle and 92 Other Powerful Laws of Nature: The Science of Success Source: The 80/20 Principle and 92 Other Powerful Laws of Nature: The Science of Success
“The few things that work fantastically well should be identified, cultivated, nurtured, and multiplied.” ShouldWellsActionWork Book:The 80/20 Principle Source: The 80/20 Principle
“It is not shortage of time that should worry us, but the tendency for the majority of time to be spent in low-quality ways.” WayShouldQualityWorryLowsManagementMajorityPrioritiesTendenciesTime ManagementShortageShortage Of Time Book:The 80/20 Principle Source: The 80/20 Principle